Customer Service Rep

<span id="job_summary" class="summary"><strong>Looking to be a part of the most successful sales team in the glass industry? Come and join <a href="" target="_blank" rel="noopener noreferrer">Henderson Glass</a>!</strong> You&rsquo;ll be talking with our clients to assist with all of their glass needs. Every client is different, so it takes someone who is prepared to go above and beyond the standard call of duty with a sense of urgency. With this Customer Service Representative position, you&rsquo;ll receive paid training, be part of a supportive and happy team, and learn something new every single day.&nbsp; </span>

Rochester Hills, MI

Henderson Glass

<p><strong><a href="" target="_blank" rel="noopener noreferrer">Michigan&rsquo;s Glass Experts Since 1915</a></strong></p> <p>Henderson Glass is your expert source for all things glass. From automotive glass and showers to windows and commercial glass, you will find it here. Henderson Glass is a Michigan based company and has been the leader in the glass industry for over 100 years. Since 1915 Henderson Glass has been servicing Michigan for Auto, Home and Commercial Glass. All of our locations have the cutting edge glass fabrication and installation ability for all of your custom glass needs. Why go anywhere else when Henderson Glass is Michigan&rsquo;s Glass Experts!</p>

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1 year prior experience

Hourly Pay, Commission and Benefits

Overview: Henderson Glass is a Michigan based company specializing in Automotive, Residential, and Commercial Glass for over 100 years.<br /> <br /> Our Customer Service Representative at Henderson Glass is an integral and important part of our successful business. We are seeking motivated, experienced talent to support the daily call requirements of our corporate office in Rochester Hills, MI.<br /> <br /> In return we offer a fun supportive working environment, commission, benefits, flexible hours and 401k.
Responsibilities: Every call is unique. We provide you with the training, knowledge, and tools but it&rsquo;s up to you to add your personality. You&rsquo;ll be working as part of a team to provide sales quotes over the phone for automotive and residential glass.&nbsp; <ul> <li>Respond to customers over the phone </li> <li>Schedule appointments with customers</li> <li>Provide quotes for Automotive and Residential Glass</li> <li>Cross sell products or services to customers</li> <li>Maintain client relationships and help the sales team in achieving targets</li> <li>Perform functions such as data entry and research</li> <li>Use decision-making skills when talking with clients</li> <li>Talk with clients in a polite and professional manner</li> <li>Perform other tasks and duties as assigned</li> </ul>
Requirements: <div class="full-text ng-binding"> <ul> <li>High School Diploma or equivalent</li> <li>One Year Experience in a Customer Service role</li> <li>All applicants must pass a drug test before beginning work</li> <li>High levels of organization and attention to detail</li> <li>Strong ability to multi-task</li> <li>Meticulous learner</li> <li>Upbeat and positive personality</li> <li>Happy working different shifts including weekdays and weekends</li> <li>Basic math skills</li> </ul> </div>