Coordinator, Inside Sales

<Strong>At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another. We continuously strive to improve both our products and our customers’ experiences. This drive leads us to revolutionize the door industry and help people walk through walls.</Strong>

Branchburg, NJ

Masonite Careers

<div class="elementor-element elementor-element-8e366bd color--green elementor-widget elementor-widget-heading" data-id="8e366bd" data-element_type="heading.default">OUR CULTURE:</div> <div class="elementor-element elementor-element-7677bec elementor-widget elementor-widget-text-editor" data-id="7677bec" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <div class="elementor-element elementor-element-5205513 elementor-widget elementor-widget-text-editor" data-id="5205513" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p style="margin-top: 0in;"><span style="font-family: 'Segoe UI',sans-serif;"><br />At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hire people that demonstrate integrity under pressure. Integrity is at the foundation of everything we do. It is in each door we make, in our commitment delivery and in our honest and sincere communication.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">Our employees are flexible, versatile and resilient. Our ability to weather any storm, to bend without breaking, is what allows us to hear the knock and open the door with confidence, no matter what&rsquo;s on the other side.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hold the door open for each other and for new ideas. We want everyone to freely contribute ideas and add value, so we are positive and encouraging. This collaborative environment is what makes Masonite a transparent, fair company- one that doesn&rsquo;t hide behind closed doors.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">This drive leads us to revolutionize the door industry and help people walk through walls.</span></p> </div> </div> </div> </div> </div> </div> https://www.masonite.com/

keywords: position summary,teamwork,culture,analysis,sales,experience,skills,education

Full time

Overview: The Coordinator, Inside sales will provide best-in-class customer service to the customers of BWI Distribution. This position will enter customer orders and analyze sales and margins to achieve sales goals. The Coordinator will provide accurate and timely quotes and expert-level information to customer inquiries. This position will work onsite at our Branchburg, NJ facility.
Responsibilities: <ul> <li>Provide best in class customer service to the customers of BWI Distribution.</li> <li>Customer order entry Analyze sales and margins to achieve sales goals</li> <li>Provide accurate and timely quotes</li> <li>Provide expert level information to customer inquiries product knowledge, lead-times, and programs &amp; services</li> <li>Partner with Outside Sales to provide best in-class customer service &amp; alignment</li> <li>Participate in Monthly &amp; Yearly reviews Drive sales, revenue, and attain individual sales goals</li> <li>Work within and drive a team environment that builds respect and high performance</li> <li>Foster the cultural pillars of Our Purpose: We Help People Walk Through Walls</li> </ul>
Requirements: <ul> <li>Minimum High School education or Post-Secondary Education (University Degree, College Diploma or equivalent) an asset</li> <li>Minimum 1 to 2 years&rsquo; experience in administration or customer service</li> <li>Previous experience in the home building supplies industry or manufacturing environment is an asset, as well as, Architectural / Commercial doors</li> <li>Must be flexible to work overtime as required at the discretion of the company (daily or weekends)</li> <li>Customer service orientation, complete customer focus, driven to meet or exceed customer expectations</li> <li>Ability to work under high volume &amp; pressure situations</li> <li>Excellent math and measurement skills</li> <li>Able to interpret and disseminate information</li> <li>Must be Windows PC computer and internet literate; possess advanced word processing, database and spreadsheet skills with the following applications: &nbsp;MS Office Suite, Word, PowerPoint, Excel;</li> <li>Ability to change course/tasks based on the changing needs of the business &ndash; flexibility</li> <li>Ability to build <span class="WEJ2">technical/market/business</span> aptitude: product literacy and key points of differentiation, knows our target markets and what motivates buying decisions, overall understanding of our business, marketing materials and industry jargon</li> <li>Detail-oriented, thorough, strong follow through, sense of urgency</li> <li>Ability to work effectively and cross-functionally with various departments throughout the company</li> <li>Excellent oral and written communication skills</li> </ul>