Returns/RMA Clerk

<Strong>At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another. We continuously strive to improve both our products and our customers’ experiences. This drive leads us to revolutionize the door industry and help people walk through walls.</Strong>

Mechanicsburg, PA

Masonite Careers

<div class="elementor-element elementor-element-8e366bd color--green elementor-widget elementor-widget-heading" data-id="8e366bd" data-element_type="heading.default">OUR CULTURE:</div> <div class="elementor-element elementor-element-7677bec elementor-widget elementor-widget-text-editor" data-id="7677bec" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <div class="elementor-element elementor-element-5205513 elementor-widget elementor-widget-text-editor" data-id="5205513" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p style="margin-top: 0in;"><span style="font-family: 'Segoe UI',sans-serif;"><br />At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hire people that demonstrate integrity under pressure. Integrity is at the foundation of everything we do. It is in each door we make, in our commitment delivery and in our honest and sincere communication.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">Our employees are flexible, versatile and resilient. Our ability to weather any storm, to bend without breaking, is what allows us to hear the knock and open the door with confidence, no matter what&rsquo;s on the other side.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hold the door open for each other and for new ideas. We want everyone to freely contribute ideas and add value, so we are positive and encouraging. This collaborative environment is what makes Masonite a transparent, fair company- one that doesn&rsquo;t hide behind closed doors.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">This drive leads us to revolutionize the door industry and help people walk through walls.</span></p> </div> </div> </div> </div> </div> </div> https://www.masonite.com/

keywords: position summary,production,quality assurance,control,check,publishing,creative,sales,experience,knowledge

Full time

Overview: Working close with the Inventory Control Team to insure that all returns and rework tickets are completed in a timely manner.
Responsibilities: <ul> <li>Working close with mill production to insure that all reworks are processed for next day delivery.</li> <li>Responsible for keeping return area clean and clutter free.</li> <li>Responsible for adjusting stock codes when incorrect product is picked and returned.</li> <li>Responsible for putting away all returns on a daily basis.</li> <li>Working close with all vendor reps to insure proper credit is issued and writing up all vendor defects.</li> <li>Printing out and monitoring all returns behind the shipping office to keep inventory in check and to insure a clean and safe working environment.</li> <li>Creating excel spread sheets for salvage product and vendor returns and making all skids correct with the amount of doors on each skid.</li> <li>Working with our Quality Control team with organizing salvage, skidding up door slabs and loading salvage buyers trucks when needed.</li> <li>Fixing and repairing doors and releasing back into inventory once done.</li> <li>Notifying sales on Non-stocks slabs that will need reordered.</li> <li>This individual will work close with our mill cop and product coming from the mill that need to be repaired or adjusted out.</li> <li>Being responsible for cleaning up the daily damage cart at the end of every day.</li> <li>Working with the shop expeditor to insure reworks are completed before noon.</li> <li>Working close with the Inventory Control Supervisor to manager a good overall hold number in the building.</li> <li>Working close with our receiving department when product comes in damaged to insure customers will not be delayed.</li> </ul>
Requirements: <ul> <li>Sit down and stand up forklift experience required.</li> <li>Knowledge of WMS/Agility is a plus.</li> <li>Placing items on hold and adjusting items out when needed</li> </ul>