Technical Services Manager

<Strong>At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another. We continuously strive to improve both our products and our customers’ experiences. This drive leads us to revolutionize the door industry and help people walk through walls.</Strong>

Jefferson City, TN

Masonite Careers

<div class="elementor-element elementor-element-8e366bd color--green elementor-widget elementor-widget-heading" data-id="8e366bd" data-element_type="heading.default">OUR CULTURE:</div> <div class="elementor-element elementor-element-7677bec elementor-widget elementor-widget-text-editor" data-id="7677bec" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <div class="elementor-element elementor-element-5205513 elementor-widget elementor-widget-text-editor" data-id="5205513" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p style="margin-top: 0in;"><span style="font-family: 'Segoe UI',sans-serif;"><br />At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hire people that demonstrate integrity under pressure. Integrity is at the foundation of everything we do. It is in each door we make, in our commitment delivery and in our honest and sincere communication.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">Our employees are flexible, versatile and resilient. Our ability to weather any storm, to bend without breaking, is what allows us to hear the knock and open the door with confidence, no matter what&rsquo;s on the other side.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hold the door open for each other and for new ideas. We want everyone to freely contribute ideas and add value, so we are positive and encouraging. This collaborative environment is what makes Masonite a transparent, fair company- one that doesn&rsquo;t hide behind closed doors.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">This drive leads us to revolutionize the door industry and help people walk through walls.</span></p> </div> </div> </div> </div> </div> </div>

keywords: technical,maintenance,technology,management,goals,engineering,establish,teamwork,experience,knowledge,degree,professional,certification,performance


Overview: The Technical Services Manager assures all mechanical and electrical plant equipment is maintained and is in good operating condition to minimize downtime, optimize production, and facilitate smooth on-schedule quality production. The Technical Services Manager acts as the plant liaison between Operations, Automation Groups, Maintenance and Engineering to continuously improve manufacturing capacity, quality, and efficiency. This position implements preventative maintenance programs, meets maintenance cost and up-time goals, pre-qualifying contractors and administrative contracts for equipment installation and maintenance.
Responsibilities: <ul> <li>Oversight of internal and External/Contract maintenance personnel; Balancing AOP commitments &amp; metrics to deliver world-class safety and uptime</li> <li>Embrace &amp; leverage technology to improve safety, throughput and reliability using automation, digital measuring, information transfer, robotics, software and sensing systems to support Northumberland safety, growth &amp; quality initiatives.</li> <li>Effectively team with Operations, Engineering, ATS &amp; Project Management to elevate overall facility performance &ndash; a key role in site leadership.</li> <li>Technical ownership of industrial IT and automation systems</li> <li>Drives a corporate culture that focuses on facts, tangible results and behaviors</li> <li>Establish and monitor a plant-wide preventive maintenance program</li> <li>Accomplishes results by communicating expectations; planning, monitoring, and appraising job results; coaching; initiating, coordinating, and enforcing systems, policies, and procedures</li> <li>Directs physical building repair and maintenance including paving and grounds</li> <li>Achieves financial objectives by establishing objectives; developing budgets; controlling costs, maximizing the use of available assets</li> <li>Ensures ATS &amp; machine center critical spares inventory is accurate and adequate to meet uptime expectations</li> <li>Ensures efficient equipment <span class="WJ21">operation/availability</span> to meet equipment up-time OEE goals, and downtime goals for the plant as established in AOP</li> <li>Prioritizes jobs in order to meet production requirements and other department needs</li> <li>Partners with Engineering, Project Management &amp; Quality to execute the installation of commissioning of capital equipment</li> <li>Keeps abreast of emerging technology and industry practices</li> <li>Manages facility TPM Program with visual tracking of all PM/TPM activity</li> <li>Work with Safety on all LOTO / SOP updates</li> <li>Must be able to manage critical equipment spare parts inventory tracking</li> <li>Manage forklift battery overall maintenance</li> <li>Responsible for critical facility support equipment (boilers, heaters, air compressors, vehicles, etc.)</li> <li>Work with ATS on all specialized equipment testing and follow-up (vibration analysis, IR Thermo, air leaks, etc.)</li> <li>Responsible to recommend plant security initiatives</li> <li>Direct reports include building and grounds personnel, PLC staff and ATS site leader</li> </ul> <p dir="LTR"><strong>Behaviors and traits for success</strong></p> <ul> <li>Communicates and facilitates meetings effectively</li> <li>Behaves continuously and consistently with desired Masonite Blueprint values</li> <li>Proceeds with a bias toward action that delivers results</li> <li>Identifies and resolves issues skillfully and in a timely manner</li> </ul>
Requirements: <ul> <li>Must be self-motivated with the ability to work independently and in a team environment, Matrix experience desired</li> <li>Excellent organizational skills, leadership qualities, computer literacy, and ability to supervise are essential for the candidate to perform successfully in this position</li> <li>Competent in the use of Microsoft Word, Excel, PowerPoint, Access &amp; MS Project</li> <li>Works with integrity and respect displaying a high degree of tact and diplomacy</li> <li>Must be familiar with various measuring devices and analyzing information</li> <li>Good understanding of HR and Financial acumen is highly desired</li> <li>Exceptional communication skills, both written and verbal</li> <li>Ability to create and drive change and effectively communicate throughout the organization, process-driven with a bias toward visual systems</li> <li>Demonstrated ability to lead cross-functional teams</li> <li>Hands-on ability and willingness to troubleshoot and perform mechanics work</li> <li>Electrical background and PLC experience preferred&nbsp; (Allen-Bradley, Beckhoff experience highly desired)</li> <li>Must have a demonstrated working knowledge of electrical, mechanical, and controls aspect of factory automation systems and the integration of devices used</li> <li>Formal training in PLC or PC controller programming (Rockwell Automation PLC-5, Motion Control, SLC-500, RS-Logix, SCADA)</li> <li>AutoCAD knowledge strongly desired</li> </ul> <p dir="LTR"><strong>Qualifications</strong></p> <ul> <li>Bachelor&rsquo;s Degree&nbsp;in Engineering or related field</li> <li>Minimum of&nbsp;8 years&rsquo; experience managing in a manufacturing maintenance department with hourly, supervisory and staff direct reports</li> <li>Strong experience with and deep understanding of PLCs</li> <li>Experience with interfacing to relational databases, information management, and reporting applications</li> <li>Must have a certification as a Six Sigma Lean Green Belt or ability to attain within 12 months</li> <li>Kaizen and 5-S experience highly desired</li> <li>Experience with maintenance management software including inventory, work-order system, and MRO</li> </ul>