Internal Sales Coordinator contractor

<Strong>At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another. We continuously strive to improve both our products and our customers’ experiences. This drive leads us to revolutionize the door industry and help people walk through walls.</Strong>

St-Ephrem QC

Masonite Careers

<div class="elementor-element elementor-element-8e366bd color--green elementor-widget elementor-widget-heading" data-id="8e366bd" data-element_type="heading.default">OUR CULTURE:</div> <div class="elementor-element elementor-element-7677bec elementor-widget elementor-widget-text-editor" data-id="7677bec" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <div class="elementor-element elementor-element-5205513 elementor-widget elementor-widget-text-editor" data-id="5205513" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p style="margin-top: 0in;"><span style="font-family: 'Segoe UI',sans-serif;"><br />At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hire people that demonstrate integrity under pressure. Integrity is at the foundation of everything we do. It is in each door we make, in our commitment delivery and in our honest and sincere communication.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">Our employees are flexible, versatile and resilient. Our ability to weather any storm, to bend without breaking, is what allows us to hear the knock and open the door with confidence, no matter what&rsquo;s on the other side.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hold the door open for each other and for new ideas. We want everyone to freely contribute ideas and add value, so we are positive and encouraging. This collaborative environment is what makes Masonite a transparent, fair company- one that doesn&rsquo;t hide behind closed doors.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">This drive leads us to revolutionize the door industry and help people walk through walls.</span></p> </div> </div> </div> </div> </div> </div> https://www.masonite.com/

keywords: sales,analysis,analysis,quality assurance,relationships,performance,management,purchasing,develop,check,sales,knowledge,education,experience,organization

Full-Time

Overview: The Inside Sales Coordinator provides accurate pricing based on customer&rsquo;s completed forms or verbal requests within specified periods and enter the order into the ERP system.&nbsp; This role supports the sales team in its efforts to secure market share.&nbsp; The Inside Sales coordinator promotes consistency in all processes and procedure.&nbsp; The review of incoming requests for special requirements such as pricing, material required, etc. also falls under this role.
Responsibilities: <ul> <li>Answers phone calls from customers in a professional manner including maintaining composure under difficult circumstances</li> <li>Provides guidance to customers regarding their specific request</li> <li>Tracks all work processed to be used in providing metric management</li> <li>Utilizes pricing spreadsheets to arrive at accurate pricing</li> <li>Treats fellow co-workers with respect</li> <li>Encourages uniformity with Order Processing and estimating department</li> <li>Connects with Sales Rep Agencies for guidance on customers eligibility od special products not covered in pricing spreadsheets</li> <li>Performing the analysis quote requests (including specifications when submitted);<br />Validate and / or clarify information from the client when required;<br />Develop quote from the price list, if applicable;<br />Making requests for price purchasing department when required;<br />Making transport</li> <li>Check the hardware when required;</li> <li>Enter all relevant information in the quote system;<br />Perform some basic designs when required;</li> <li>Ensure compliance with standards and specifications (firewall, machining,<br />etc.);</li> <li>Ensure that the quote meets the customer's request (price, delivery<br />date, etc.);</li> <li>Responding to questions from clients regarding their application and<br />proposing alternatives when required.</li> </ul>
Requirements: <ul> <li>High School Diploma:&nbsp; Bachelors Degree preferred</li> <li>College Education in Architectural Technology or similar program</li> <li>Minimum 5 years experience in customer service.</li> <li>Must exhibit a high level of organizational and planning skills</li> <li>Experience in the field of doors is an asset.</li> <li>Knowledge of LEED is an asset.</li> <li>Knowledge MS Office at an intermediate level</li> <li>Strong knowledge of Excel is required Framework conditions and exercise work:</li> <li>Ability to work with frequent interruptions for questions of internal and external customers;</li> <li>Availability to work overtime.</li> </ul>