Material Expeditor

<Strong>At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another. We continuously strive to improve both our products and our customers’ experiences. This drive leads us to revolutionize the door industry and help people walk through walls.</Strong>

Vandalia, OH

Masonite Careers

<div class="elementor-element elementor-element-8e366bd color--green elementor-widget elementor-widget-heading" data-id="8e366bd" data-element_type="heading.default">OUR CULTURE:</div> <div class="elementor-element elementor-element-7677bec elementor-widget elementor-widget-text-editor" data-id="7677bec" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <div class="elementor-element elementor-element-5205513 elementor-widget elementor-widget-text-editor" data-id="5205513" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p style="margin-top: 0in;"><span style="font-family: 'Segoe UI',sans-serif;"><br />At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hire people that demonstrate integrity under pressure. Integrity is at the foundation of everything we do. It is in each door we make, in our commitment delivery and in our honest and sincere communication.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">Our employees are flexible, versatile and resilient. Our ability to weather any storm, to bend without breaking, is what allows us to hear the knock and open the door with confidence, no matter what&rsquo;s on the other side.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hold the door open for each other and for new ideas. We want everyone to freely contribute ideas and add value, so we are positive and encouraging. This collaborative environment is what makes Masonite a transparent, fair company- one that doesn&rsquo;t hide behind closed doors.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">This drive leads us to revolutionize the door industry and help people walk through walls.</span></p> </div> </div> </div> </div> </div> </div> https://www.masonite.com/

keywords: customer service,production,purchasing,document,accounting,communication,research,goals,quality assurance,organization,reporting

Full-Time

Overview: Works with the Customer Service Center being able to handle a large volume of emails and phone calls regarding issues in the order flow process.
Responsibilities: <ul> <li>Ability to follow through with requests in a timely and efficient manner.&nbsp; Also must clearly document all actions in the system so that customer service has access to the most up to date information</li> <li>Able to research any delivery and/or invoicing issues and discrepancies. Must work with accounting resolve these issues</li> <li>Must understand both purchasing and scheduling processes. Must be able to work with these Functional Groups to stream line and improve these processes in order to advance our customer goals with regards to lead time and fill rate metrics</li> <li>Must maintain constant communication between and among customer service, purchasing, manufacturing and shipping both internal and external</li> <li>Must maintain a high level of flexibility in order to be able to react immediately to various inventory or production issues. With this flexibility must be able to work side by side with production management, procurement and scheduling to rectify issues with lead time and inventory constraints</li> </ul>
Requirements: <ul> <li>Demonstrate an ability to organize activities and work space, as well as the ability to manage large volumes of paper with high level of detail</li> <li>Ensure the accurate completion of daily reporting.&nbsp; Brings necessary reports to production meeting as well as informs the management group of trends associated with order related problems.</li> </ul>