Associate Account Manager

<Strong>At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another. We continuously strive to improve both our products and our customers’ experiences. This drive leads us to revolutionize the door industry and help people walk through walls.</Strong>

Marietta, GA

Masonite Careers

<div class="elementor-element elementor-element-8e366bd color--green elementor-widget elementor-widget-heading" data-id="8e366bd" data-element_type="heading.default">OUR CULTURE:</div> <div class="elementor-element elementor-element-7677bec elementor-widget elementor-widget-text-editor" data-id="7677bec" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <div class="elementor-element elementor-element-5205513 elementor-widget elementor-widget-text-editor" data-id="5205513" data-element_type="text-editor.default"> <div class="elementor-widget-container"> <div class="elementor-text-editor elementor-clearfix"> <p style="margin-top: 0in;"><span style="font-family: 'Segoe UI',sans-serif;"><br />At Masonite, we understand that people are key. We are a composite of diverse people who come together by showing support and respect to one another.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hire people that demonstrate integrity under pressure. Integrity is at the foundation of everything we do. It is in each door we make, in our commitment delivery and in our honest and sincere communication.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">Our employees are flexible, versatile and resilient. Our ability to weather any storm, to bend without breaking, is what allows us to hear the knock and open the door with confidence, no matter what&rsquo;s on the other side.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">We hold the door open for each other and for new ideas. We want everyone to freely contribute ideas and add value, so we are positive and encouraging. This collaborative environment is what makes Masonite a transparent, fair company- one that doesn&rsquo;t hide behind closed doors.</span></p> <p style="margin-top: 0in; box-sizing: border-box; margin-bottom: 1rem;"><span style="font-family: 'Segoe UI',sans-serif;">This drive leads us to revolutionize the door industry and help people walk through walls.</span></p> </div> </div> </div> </div> </div> </div> https://www.masonite.com/

keywords: management,support,program,management,quality assurance,leadership,travel,education,teamwork,degree,experience,communication,sales

Full-Time

Overview: <p dir="LTR">The Associate Account Manager works directly with the Account Director and National Account Managers to support key strategic account initiatives including the development, qualification, and execution of new products, mix enhancements, new programs, etc.</p> <div id="gtx-trans" style="position: absolute; left: 207px; top: 25.3608px;">&nbsp;</div>
Responsibilities: <ul> <li>Meets and exceeds sales plans in alignment with customers annualized sales plan</li> <li>Assist and/or lead key projects focused on the success of the account</li> <li>Uses strong problem-solving skills to assist in the analysis and resolution of problems</li> <li>Liaison/contact for the Merchant key support teams for local projects and test sets</li> <li>Facilitates commercial planning meetings with the customer</li> <li>Weekly and project-specific POS data pulls and analysis</li> <li>Understands and maintains knowledge of customer systems</li> <li>Analyzes and manages all customer system reports to better understand, plan, and manage all door category initiatives</li> <li>Master pack item maintenance and data pull coordination with eCommerce</li> <li>Assist with pre-PCR alignment meetings and maintain data to assist with the successful implementation of PCR&rsquo;s</li> <li>Assist with customer special order catalog testing management, accuracy, and communication of changes</li> <li>Co-ordinate monthly Operation meeting</li> <li>Lead communications of account activities with field teams and customer service</li> <li>Key communicator for all internal plants and DFS facilities on promotional events, new program launches, quality <span class="WMO2">issues/opportunities,</span> and customer problem resolution</li> <li>Communicates necessary corrections to pricing, SKU and product mix data for in-store and online business</li> <li>Manage and follow through on all customer issues and opportunities by working with appropriate internal and customer resources</li> <li>Acts as a liaison between customer and Masonite Facilities and Warranty Department to ensure customer satisfaction</li> <li>Maintains key files, spreadsheets, and lists for the organization</li> <li>Schedules project service request for retail accounts and ensure effective execution</li> <li>Up to 25% travel</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s degree required. Equivalent combination of education and experience may be considered</li> <li>1+ years Masonite or 3+ years external business experience in sales, business administration, or account management</li> <li>Knowledge of Microsoft office</li> <li>Successful track record in sales as a highly organized individual who can creatively solve problems, multi-task and make strategic choices that drive growth</li> <li>Excellent written and oral communication skills</li> <li>Thrives in a team based work environment</li> </ul>