Customer Service Representative

<ul> <li><strong>Starting at $14.30/hour &ndash; plus monthly pay incentives</strong></li> <li><strong>4/10 Schedules Available</strong></li> <li><strong>Exceptional Benefits</strong></li> <li><strong>Career Advancement Opportunities</strong></li> </ul>

Saint Louis, MO


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 21 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: who we are,benefits,communication,passion,quality assurance,training,experience


Overview: <p>As an Emergency Roadside&nbsp;<strong>Dispatcher</strong>&nbsp;for&nbsp;<strong>AAA Missouri&nbsp;</strong>&nbsp;you are bringing your passion for helping others to a best-in-class organization that is delivering legendary service to our members.</p> <p>We are hiring for a 2nd shift training class located at&nbsp;<strong>12901 N Forty Drive, St. Louis, MO, 63141.&nbsp;</strong>Class&nbsp;will begin on&nbsp;<strong>April 27th, 2021!!!!</strong></p> <p align="left"><br /><br /><strong>Remarkable benefits:</strong><br />&bull;&nbsp;&nbsp; &nbsp;Health coverage for medical, dental, vision<br />&bull;&nbsp;&nbsp; &nbsp;401(K) saving plan with company match AND Pension<br />&bull;&nbsp;&nbsp; &nbsp;Tuition assistance<br />&bull;&nbsp;&nbsp; &nbsp;PTO for community volunteer programs<br />&bull;&nbsp;&nbsp; &nbsp;Wellness program<br />&bull;&nbsp;&nbsp; &nbsp;Employee discounts</p>
Responsibilities: <p>As&nbsp;a Dispatcher on this team, you will:</p> <ul> <li>Work directly with 350+ independent contract stations facilitating service delivery to members.</li> <li>Keep members informed on the status and progress of their requests utilizing various internal dispatching applications.</li> <li>Exceed member expectations by demonstrating concern for member safety.</li> </ul>
Requirements: <p>What you'll bring:</p> <ul> <li>A passion for helping people and exceeding their expectations.</li> <li>The confidence, job knowledge, and ability to utilize available resources to provide excellent member service.</li> <li>The ability to succeed in a structured, goal-oriented environment.</li> <li>Successful completion of paid training without interruption.&nbsp;</li> <li>Dispatcher training approximately 6-8 weeks</li> <li>Call Center or Dispatch experience preferred, but not mandatory.</li> <li>Excellent written/verbal/computer skills.</li> <li>High School diploma, GED or equivalent required.</li> <li>Successful completion of Auto Club pre-employment&nbsp;background check and drug screenings.</li> </ul>