Retail Service Specialist

<strong>Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.</strong>

Glendale, CA


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 14,000 employees in 21 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: training,grow,sales,network,planning,experience,education,travel,sales


Overview: <p>We are looking for someone who will thrive in a sales and service environment. We&rsquo;ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You&rsquo;ll also have the opportunity to advance with skill based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).</p> <p>This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members.<br /><br />Our branch hours of operation are Monday through Friday 9am &ndash; 5pm and Saturday 10am &ndash; 2pm. We are closed on Sundays and most holidays.</p>
Responsibilities: This position fulfills member requests such as: taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.
Requirements: &bull; Experience in retail sales, banking or similar customer service/sales environment<br />&bull; Proven ability to exceed assigned sales or service quality goals<br />&bull; Ability to work overtime including Saturdays<br />&bull; Experience with Microsoft Office basics<br />&bull; Ability to travel locally when necessary<br />&bull; A high school diploma or GED<br />&bull; Successful completion of background check and drug screening