Instructional Designer

<strong>If you&rsquo;re a &ldquo;take charge&rdquo; individual and want to learn more about what AAA has to offer and how you can make a difference with our members, apply today!</strong>

Costa Mesa, CA


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 22 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: training,remarkable benefits,what’s in it for me?,teamwork,design,training,travel,project management,knowledge,presentation,culture,communication,sales


Overview: <p align="center"><strong>Teamwork. Integrity. Dedication.</strong></p> <div><strong>Together, we make a difference.</strong></div> <div>&nbsp;</div> This position is responsible for developing engaging and interactive training content for multiple business lines and multiple markets.<br /><br /><strong>What&rsquo;s in it for me?</strong><br /> <ul> <li>A career with growth potential.</li> <li>Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.</li> <li>The satisfaction of knowing you provide a meaningful service to our insured&rsquo;s&rsquo; who rely on you for assistance.</li> </ul> <strong>Remarkable benefits:</strong><br /> <ul> <li>Health Coverage for Medical, Dental, Vision</li> <li>Paid time off including Vacation, Illness and Holidays</li> <li>Disability Coverage</li> <li>Life Insurance, Pension and 401k Savings Plan</li> <li>Employee Rewards and Discounts</li> <li>Career opportunities across multiple business lines and states</li> </ul>
Responsibilities: <ul> <li>Design content for online courses, live virtual training and instructor-led courses including course materials for participants and facilitators.</li> <li>Train employees in a roll-out environment and provide train-the-trainer to instructors.</li> <li>Participate in meetings with management and/or subject matter experts and assist in defining needs.</li> <li>Create and present project and training plans.</li> <li>Follow a project plan with deadlines and keeps team informed.</li> <li>Analyze results by measuring the impact of the training designed.</li> <li>The scope of this job requires travel nationwide for up to 1-6 weeks at a time to support our expanding infrastructure.</li> <li>Occasionally some evenings and/or weekend assignments to complete projects.</li> </ul>
Requirements: <strong>Qualifications</strong><br /><br /><strong>What you bring:</strong><br /> <ul> <li>Strong one-on-one and group presentation and facilitation skills.</li> <li>Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building are a must.</li> <li>Ability to self-manage and work independently.</li> <li>Excellent organizational and time management skills with the ability to multi-task and manage multiple projects simultaneously.</li> <li>Ability to develop content which influences, persuades, and directs learning so employees can be successful in their work environment.</li> <li>Requires research skills, analytical and problem solving skills, questioning and feedback skills.</li> <li>Requires customer service and sales orientation and commitment to quality, responsibility, high work standards, and initiative.</li> <li>Advanced knowledge of Microsoft Office software (Word, Excel, SharePoint, Outlook, PowerPoint, InfoPath) required.</li> <li>Knowledge of Adobe software (PhotoShop, Acrobat, Captivate) and Articulate Storyline desirable.</li> </ul>