Retail Service Specialist

<strong>The Automobile Club of Southern California is seeking sales and service-minded individuals looking to expand their career at one of our local branch offices. AAA is a financially strong organization providing legendary service to our members on the road, on vacation, protecting their cars and homes, and exceeding their service expectations with every interaction.</strong>

Chatsworth, CA


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 22 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: benefits,training,grow,sales,operations,experience,education,travel,sales


Overview: We are looking for someone who will thrive in a sales and service environment. We&rsquo;ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You&rsquo;ll also have the opportunity to advance with skill based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).<br /><br />Our branch hours of operation are Monday through Friday 9AM &ndash; 5PM and Saturday 10AM &ndash; 2PM. We are closed on Sundays and most holidays.<br /> <p><strong>Benefits:</strong></p> <ul> <li>Paid time off including holidays, vacations and sick days</li> <li>Excellent benefits including 401K and pension plan.</li> <li>Access to AAA University training programs for career advancement</li> </ul>
Responsibilities: <ul> <li>This position will primarily be: processing DMV registrations, taking passport photos, distributing maps and tour books, and other services for members.</li> </ul>
Requirements: <p><strong>Qualifications:</strong></p> <ul> <li>Experience in retail sales, banking or similar customer service/sales environment</li> <li>Proven ability to exceed assigned sales or service quality goals</li> <li>Experience with Microsoft Office basics</li> <li>Ability to travel for training programs at a remote location</li> <li>A high school diploma or GED</li> <li>Successful completion of background check and drug screening</li> </ul>