AAA Membership Call Center Representative

<ul> <li><strong>Earn $24,245 - $32,327 per year + benefits!</strong></li> <li><strong>We offer training and multiple career path opportunities</strong></li> </ul>

Pittsburgh, PA


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 22 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: call center,about aaa,benefits,customer care,document,experience

Customer Service Representative

$24,245 - $32,327 per year + benefits

Overview: <p style="font-weight: 400;">Bring your expertise to our premier fast-paced membership call center.</p> <p style="font-weight: 400;">We are passionate about delivering quality customer service to our members and provide paid training at our <strong>Pittsburgh</strong><strong><strong style="font-style: inherit;">&nbsp;</strong></strong>Contact Center to help prepare you for success.</p>
Responsibilities: <ul> <li>Provide a variety of services and/or information to members in an inbound call center.&nbsp; Such services may include emergency road service, membership information, membership sales, handling of member complaints, auto travel information, new and used car pricing information and travelers cheques.&nbsp;&nbsp;</li> <li>Obtains all necessary information from members regarding auto travel, membership, membership charges and payments, new and used car pricing, travelers cheques or miscellaneous requests.&nbsp; Informs members/non-members of Club benefits and policies/ procedures of covered services.</li> <li>Provides prompt, courteous service by utilizing good listening and communications skills, obtaining all information necessary to provide the services requested.&nbsp;</li> </ul>
Requirements: <p style="font-weight: 400;">You&rsquo;ll need 1+ years of customer service experience (call center experience is a plus) A High School Diploma or GED required/ Some college preferred. Successful completion of background and drug screening.</p> <p style="font-weight: 400;">We offer: Medical, dental and vision, employee life insurance, wellness program. Employee Travel&nbsp;Discount Program, discounts on insurance, membership and more. 401(k) Retirement Savings Plan.</p> <p style="font-weight: 400;">As North America&rsquo;s largest motoring and leisure travel organization, AAA provides more than 16 million members, across 21 states, with roadside assistance, travel, insurance, financial and automotive related services. Our brand is synonymous with quality and trust. Our team members are compassionate, helpful, dedicated and driven to providing legendary service to our members.</p> <p style="font-weight: 400;"><em><em style="font-weight: inherit;">&ldquo;Creating members for life by exceeding members&rsquo; expectations through valuable products and legendary service.&rdquo;</em></em></p>