Member Service Counselor

<ul> <li><strong>AAA well-known Brand and Legendary Service</strong></li> <li><strong>Excellent Earning Potential</strong></li> <li><strong>Comprehensive Benefits including Pension</strong></li> <li><strong>Paid Training</strong></li> </ul>

Williston, VT


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 22 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: about the position,benefits,customer care,experience

Customer Service/Branch Offices

Overview: <p style="display: inline !important;"><strong>Teamwork. Integrity. Dedication.&nbsp; Together, we make a difference<br /><br /></strong></p> <ul> <li>AAA national brand recognition</li> </ul> <ul> <li> <p>Over 15,000 members in 22 states.</p> </li> <li> <p>A prestigious and long-standing reputation for legendary service to our members.</p> </li> </ul> <strong>Our Mission:</strong>&nbsp;Creating members for life by exceeding our members&rsquo; expectations through valuable products and legendary service.<strong><strong><em><br /></em></strong></strong>
Responsibilities: <ul> <li>This position is the first point of member contact in a Branch office. In the Branch Member Associate role, you will greet members and determine the nature of the service required, while educating customers on the added value of a AAA membership through cross-selling services.</li> <li>You will provide travel related materials, assist with maintaining new and existing memberships, and provide sales leads to other departments as appropriate to achieve individual, Branch, and organizational goals.</li> </ul> AAA offers a comprehensive benefits package that includes: Medical, Dental, Vision, 401(k), and a Pension plan.
Requirements: <ul> <li>High school diploma, G.E.D. or equivalent certificate required</li> <li>2 years of college or related work experience preferred.</li> <li>Excellent verbal and written communication skills.</li> <li>Demonstrate customer service skills to engage and provide legendary service.</li> <li>Ability to navigate Windows, Outlook, Word, and Internet/Intranet</li> <li>Successful completion of a Background check and drug test</li> </ul>