Property Field Adjuster

<p class="p1"><strong>Through dedicated employees, we proudly deliver earning potential, strong AAA brand, paid training, and beneficial products that provide members peace of mind and value.</strong></p> <p class="p2">&nbsp;</p>

Valencia, California, 91355


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 14,000 employees in 21 states, we provide legendary service to 17 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: position summary,analysis,environment,consulting,claims,investigate,communication,knowledge,education,experience,skills

Full Time

$36.70 - $48.93

Overview: <p>Do you want to use your customer service skills in a role where you can make a difference in people&rsquo;s lives?&nbsp; Are you looking for more than just a job, but a career with endless opportunities for growth?&nbsp; Come join our passionate Property Claims Team!</p> <p>As a member of our Property Field Claims Team, you will play a vital role in proving an outstanding experience for our members by using your investigative, negotiation and communication skills to help members through the claim process and recover from the unexpected.&nbsp;</p> <p>This role requires a self-starter, customer focused person that possesses excellent time-management skills and enjoys working independently. This position comes with a laptop and company vehicle.</p> <p>We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance.&nbsp; We value our employees and prioritize manageable workloads for our Field Adjusters to help achieve work-life balance. &nbsp;Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!<br /><br />$1,000 Sign-On Bonus</p>
Responsibilities: <ul> <li> <p>Investigate, evaluate and determine coverage onsite to resolve moderate to severe complexity claims; including preparing complete estimates of repair for covered damages.&nbsp;</p> </li> <li> <p>Handle moderate to severe complexity claims assigned with little supervision.</p> </li> <li> <p>Work with and may coordinate with several vendor services such as: contractors, emergency repair, plumbers, environmental, housing, cleaning services, engineers and various replacement services.</p> </li> <li> <p>Communicate and interact with a variety of individuals including insureds, attorneys, public adjusters and forensic experts.&nbsp;</p> </li> <li> <p>Explain benefits, coverages, and claims process either verbally or in writing.</p> </li> <li> <p>Apply knowledge of state and federal laws, statutes and insurance regulations through the claim handling process.</p> </li> <li> <p>Maintain accurate and current claim file documentation throughout the claims process.</p> </li> <li> <p>Proficient knowledge of Xactimate estimating platform to prepare claims estimates.</p> </li> <li> <p>Make recommendations to management for settlement amounts outside of authority limits.</p> </li> <li> <p>Identify suspicious losses and recommend referral to SIU where appropriate.</p> </li> <li> <p>Serve as a resource for less experienced staff, providing informal coaching as appropriate.</p> </li> <li> <p>May be called upon for catastrophe duty.</p> </li> </ul>
Requirements: <ul> <li> <p>High School Diploma/General Equivalency Diploma</p> </li> <li> <p>At least 3 years property claims adjusting experience of moderate to severe complexity that includes writing estimates involving dwelling and other structural damages</p> </li> <li> <p>Ability to communicate clearly, professionally and empathetically on every interaction</p> </li> <li> <p>Proficient knowledge of Xactimate or similar estimating platform</p> </li> <li> <p>Advanced knowledge estimating losses of moderate complexity</p> </li> <li> <p>Proficient knowledge of property claims contracts and interpretation of case law</p> </li> <li> <p>Demonstrated negotiation, investigation, communication and conflict resolution skills</p> </li> <li> <p>Developing knowledge of residential construction</p> </li> <li> <p>Proficiency with smartphones and various software applications</p> </li> <li> <p>Motivated and accountable to your team, your work and your schedule</p> </li> </ul> <br /> <p>Physical Requirements:</p> <ul> <li> <p>May require the ability to crouch and stoop to inspect confined spaces, including attics and crawl spaces</p> </li> <li> <p>Need to meet all safe driving requirements including verification of driving record and possession of valid driver&rsquo;s license</p> </li> <li> <p>May require the ability to lift 50 pounds or more; including lifting a ladder in and out of the trunk of a car</p> </li> <li> <p>May require the ability to climb ladders and traverse roofs, including the ability to inspect roofs and attics.</p> </li> </ul> <br /> <p><strong>Remarkable benefits:</strong><br /><br />Health coverage for medical, dental, vision<br />401(K) saving plan with company match AND Pension<br />Tuition assistance<br />PTO for community volunteer programs<br />Wellness program<br />Employee discounts</p> <p>&nbsp;</p> Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity &ndash; we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.