Legal Operations Staff Supervisor

<p class="p1"><strong>Through dedicated employees, we proudly deliver earning potential, strong AAA brand, paid training, and beneficial products that provide members peace of mind and value.</strong></p> <p class="p2">&nbsp;</p>

Los Angeles, California, 90007


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 14,000 employees in 21 states, we provide legendary service to 17 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

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Full Time

$76,400.00 - $101,900.00

Overview: <div>Legal Operations Staff Supervisor</div> <br />This position coordinates and directs legal secretarial staff supporting claims attorneys in multiple offices. Including leadership, support, training, coaching, and counseling of legal secretaries to ensure compliance with claims legal and customer service best practices.'<br /><br /><strong>Remarkable benefits:</strong><br /> <ul> <li>Health coverage for medical, dental, vision</li> <li>401(K) saving plan with company match AND Pension</li> <li>Tuition assistance</li> <li>PTO for community volunteer programs</li> <li>Wellness program</li> <li>Employee discounts</li> </ul>
Responsibilities: <ul> <li>Schedule and assign work to reporting personnel, coordinate their activities, and expedite workflow.&nbsp;</li> <li>Review work assignments for accuracy and ensure compliance with court rules and departmental standards.&nbsp;</li> <li>Assist, guide and support employees in work assignments.</li> <li>Supervise employees' compliance with Club policy, as well as federal and state labor laws.</li> <li>Prepare and submit necessary reports to management for approval in compliance with those laws.</li> <li>Interview, test, screen, and hire applicants as replacements or additions to staff.</li> <li>Budget preparation and tracking.</li> <li>Provide daily, ongoing job performance guidance and instructional assistance to secretarial staff.</li> <li>Monitor Case Management System ensuring timely and accurate data entry to track house and outside counsel fees, expenses, and performance.</li> <li>Prepare letters and legal documents for use by attorneys and support staff, write ad hoc reports and provide statistical information to management.</li> <li>Perform regular and comprehensive audits of legal files and computer case management system to ensure compliance with departmental policy. &nbsp;</li> <li>Perform administrative functions such as reporting absences/vacations, ordering and monitoring supply inventory, approving drafts, preparing payment requests, reporting computer problems, maintaining postage machines, and ensuring compliance with mandated draft control procedures.&nbsp;</li> </ul>
Requirements: <ul> <li>High school diploma, GED, or equivalent certificate required.</li> <li>4-year college degree in business or related field desired.</li> <li>Minimum of three to five years related secretarial and/or legal experience&nbsp;&nbsp;required.</li> <li>Experience in office supervision preferred.</li> <li>Strong verbal and written communication skills.</li> <li>Advanced organizational/planning skills necessary.</li> <li>Ability to prioritize and evaluate work of others needed.</li> <li>Proficient in Microsoft Office Word, Outlook, and Excel required.</li> <li>Ability to maintain confidentiality required.</li> </ul>