Customer Service Representative – Emergency Roadside

<ul style="font-weight: 400;"> <li><strong>Potential to work from home</strong></li> <li><strong>We offer training and multiple career path opportunities</strong></li> <li><strong>Exceptional benefits: Medical, Dental, Vision, 401k retirement savings and so much more!</strong></li> </ul>

Long Beach, CA


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 22 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: perks,exceptional benefits,grow,organization,training,education,call center,communication,experience,passion


Overview: <ul> <li>Full Time: 40 hours/week.</li> <li>Shift: Day Hours</li> <li>$15.05/hour</li> <li>Opportunity to qualify for a $0.50 increase after 6 months of successful time in the position.</li> <li>Opportunity to earn monthly incentives.</li> <li>Career advancement opportunities.</li> <li>Work from Home Opportunities</li> <li>Exceptional benefits: Medical, Dental, Vision, 401k retirement savings and so much more!</li> </ul> <strong>Our core values are the rules of the road, principles that guide our decisions and actions.</strong><br /> <div><strong>Respect. Teamwork. Relevance. Character. Commitment.</strong></div> <div><br />If you are a career-minded professional, who enjoys helping others, and is looking for growth opportunities you have come to the right place. For more than 100 years we have been a brand synonymous with quality and trust. Providing over 16 million members, across 21 states, with roadside assistance, travel, insurance, financial and automotive related services.</div>
Responsibilities: We are looking for&nbsp;<strong>Customer Service Representatives&nbsp;</strong>to process requests for roadside assistance as part of our fast-paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations. You will have 3 weeks of paid training at our Long Beach call center to prepare you to provide legendary service to our members.
Requirements: <strong>Qualifications</strong><br /><br />You&rsquo;ll need a passion for helping people, and the desire to exceed member expectations in a structured, goal-oriented environment. Excellent written, verbal, and computer skills provide success. Requires 1 year of previous customer service experience. Call Center experience is preferred, but not mandatory.<br /><br />High School diploma, GED or equivalent along with the successful completion of background and drug screening mandatory.