Senior Salesforce Engineer

<span style="font-size: 14px;"><strong><span style="text-align: left; text-transform: none; text-indent: 0px; letter-spacing: normal; font-family: Verdana,Arial,Helvetica,sans-serif; font-style: normal; font-variant: normal; text-decoration: none; word-spacing: 0px; display: inline !important; white-space: normal; orphans: 2; float: none; -webkit-text-stroke-width: 0px;">We&rsquo;re looking for a Senior Salesforce Engineer with that can be a key technical contributor to one of our core products: Emergency Road Service (ERS).&nbsp;</span></strong></span>

Costa Mesa, CA


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 21 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: join us,software development,communication,experience,knowledge,degree and certifications


Overview: <div>The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation.&nbsp; We have over 15,000 employees in 21 states helping over 16 million members.&nbsp; With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.&nbsp;</div> <div>&nbsp;</div> <div> <p>We&rsquo;re looking for a Senior Salesforce Engineer with&nbsp; that can be a key technical contributor to one of our core products: Emergency Road Service (ERS). ERS is a dynamic, fast-paced, and critical 24/7 operation that rescues millions of motorists every year. &nbsp;As a key contributor, you will have the opportunity to make an immediate difference for the company and its millions of customers by positively impacting the team that builds the ERS product.</p> <br /><br /> <div><strong>Benefits</strong>:</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Health Coverage for Medical, Dental, Vision</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Paid time off including Vacation, Illness and Holidays</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Life Insurance</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Disability Coverage</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Pension</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;401k Savings Plan</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee Discounts</div> <div>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Career opportunities across multiple business lines and states</div> </div>
Responsibilities: <p>If you are the right person for this position, you will have a proven track record of designing and implementing custom Salesforce applications where system uptime, code quality and customer satisfaction are paramount.</p> <div>&nbsp;</div> <ul> <li>Utilize object-oriented programming and design concepts to develop new and valuable features and enhancements for the ERS product using Agile (Scrum) methodologies.</li> <li>Engage with stakeholders, management, product owner and SMEs to translate business requirements into well architected solutions that leverage the Salesforce platform and best practices.&nbsp; Implement these solutions by actively participating in the application development, testing, rollout and support.</li> <li>Use Visual Studio Code for application development.</li> <li>Measure, analyze and optimize custom Salesforce applications to ensure optimal performance and throughput.</li> <li>Be a technical SME for Salesforce technologies.</li> <li>Ensure continual quality via unit/regression testing, Continuous Integration (CI), Continuous Delivery (CD) and code reviews.</li> <li>Leverage Project Management Agile tools such as Jira.</li> <li>Consult and work with multiple Agile / Scrum teams to achieve coordinated and on-time deliveries.</li> <li>Communicate designs and plans to a wide range of business partners verbally and in writing in ways that improve understanding for each participant according to their experience and job function.</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s degree or equivalent experience in Computer Science, Information Systems, Software Engineering and related fields.</li> <li>8+ years of IT experience.</li> <li>3+ years of experience working on projects to build custom applications on Salesforce including&nbsp;APEX, Lightning Components, Flows and Visualforce pages.</li> <li>Active Salesforce certifications preferred (Service Cloud, Field Service Lightning, Platform Developer, Systems/Data Architect).</li> <li>Knowledge and hands-on experience of components, capabilities and concepts: Case, Work Order, Service Appointment, Skills, Service Resources, Territories, Work Types, Scheduling, etc.</li> <li>Experience building and installing managed packages and guided setup configuration.</li> <li>Familiarity with implementing RESTful APIs on the Salesforce platform.</li> <li>Must have experience and understanding in Software Engineering Techniques, Software Engineering Architecture, Software Engineering Lifecycle and Data Management.</li> <li>Excellent written and verbal communication skills as well as listening skills and outstanding teamwork skills.</li> </ul>