Branch Specialist

<strong>Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.</strong>

West Lebanon, NH


<h4><strong>AAA is a member service organization affiliated with the national AAA federation.&nbsp; With offices across the U.S., we're united by a common mission and common values of excellent member service.&nbsp; With more than 15,000 employees in 21 states, we provide legendary service to 16 million loyal members.&nbsp;&nbsp;</strong><br /><br /><strong>With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.&nbsp; You will find that being a part of a very successful team is extremely rewarding.<br /></strong><strong><br />For more information visit our website:&nbsp;<a href="" target="_blank" rel="noopener noreferrer"></a></strong></h4>

keywords: benefits,about aaa,support,quality assurance,travel,experience,skills,education,communication,knowledge


Overview: <p style="font-weight: 400;">AAA Northern New England is part of the largest federation of AAA clubs in the nation.&nbsp;&nbsp;We have over 15,000 employees in 21 states helping over 16 million members.&nbsp;&nbsp;With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service driven professionals to join our team<br /><br /></p> <p style="font-weight: 400;">Benefits:</p> <ul style="font-weight: 400;"> <li>Health coverage for medical, dental, vision</li> <li>401(K) saving plan with company match AND Pension</li> <li>Tuition assistance</li> <li>PTO for community volunteer programs</li> <li>Wellness program</li> <li>Employee discounts</li> </ul>
Responsibilities: This position performs a variety of duties in support of growth in membership, travel, and insurance business lines. The Branch Specialist is responsible for servicing the needs of the member and insured, maintaining service quality standards, and providing added value through MRM cross-sell activities. You will assist in the service of existing insurance policies and review and complete documentation as needed in support of new business insurance policy accuracy. You will also provide travel related materials, assist with maintaining new and existing memberships, and provide sales leads to other departments as appropriate to achieve individual, Branch, and organizational goals.
Requirements: <ul> <li>High school diploma, G.E.D. or equivalent certificate required</li> <li>2 years of college or related work experience preferred.</li> <li>Moderate knowledge of AAA products and services in the following areas: insurance, travel counseling, publications, maps and routing preferred.</li> <li>Excellent verbal and written communication skills.</li> <li>Demonstrate customer service skills to engage and provide legendary service.</li> <li>Ability to navigate Windows, Outlook, Word, and Internet/Intranet</li> <li>Successful completion of a Background check and drug test</li> </ul>