Administrative Assistant

<strong>AF Group (Lansing, Mich.) and its subsidiaries are a premier provider of innovative insurance solutions. Insurance policies may be issued by any of the following companies within AF Group: Accident Fund Insurance Company of America, Accident Fund National Insurance Company, Accident Fund General Insurance Company, United Wisconsin Insurance Company, Third Coast Insurance Company, or CompWest Insurance Company.</strong>

Santa Ana, USA

AF Group

<p class="p1"><strong>AF Group&rsquo;s focused and passionate team uses industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening businesses with our valued independent agent partners.</strong></p> <p class="p1"><strong>We strive to continuously increase the long-term value of our organization by outperforming our industry peers and fostering a culture of underwriting and claims excellence.</strong></p>

keywords: job description,administrative,communication,other duties,education & experience,skills


Competitive Compensation and Benefits Package

Overview: <br />The Administrative Assistant performs a broad range of administrative duties to support all staff including serving as the liaison for communications with management and senior staff.<br /><br /> <p><strong>WORKING CONDITIONS:</strong></p> <p>Work is performed in an office setting with no unusual hazards.</p>
Responsibilities: <br /> <ul> <li>General administrative duties include mail distribution, filing, faxing, and maintaining office supplies.</li> <li>Receptionist duties including answering and transferring phone calls, welcoming guests.&nbsp;</li> <li>Maintains company voicemail system. Retrieves voice mails and routes to appropriate party.</li> <li>Scan and track incoming business documents. <ul> <li>Shipping, receiving, and routing Orange County mail, packages (e.g. UPS), and special deliveries.</li> </ul> </li> <li>Primary contact for office visitors, including guest security badge requests, guest office space requests, parking validation, and pick-up and drop-off of subpoenas and records.</li> <li>Employee badge processing for all employees.</li> <li>Maintain conference room calendars and ensure that conference rooms are set up.</li> <li>Endorses and sends checks received to Finance.</li> <li>Assists with coordination of office activities, company-wide events and programs for CompWest offices, maintaining confidentiality of information processed.</li> <li>Prioritizes and follows up on information and incoming/outgoing requests, keeping manager updated as necessary.</li> <li>Monitors the ongoing status of projects and follows up on open items as necessary.</li> <li>Floor guardian for the office. Lead company liaison for safety training and crisis communication.</li> <li>Coordinate facility maintenance.</li> <li>Adheres to the Employee Code of Ethical Conduct.</li> <li>Completes other duties and special projects as requested.</li> </ul>
Requirements: <br /> <p><strong>EDUCATION OR EQUIVALENT EXPERIENCE:</strong></p> <ul> <li>High school diploma or GED required.&nbsp;Continuous learning, as defined by the Company&rsquo;s learning philosophy, is required.&nbsp;</li> <li>Certification or progress toward certification is highly preferred and encouraged.</li> </ul> <p>&nbsp;</p> <p><strong>EXPERIENCE:</strong></p> <ul> <li>Two years administrative support experience or equivalent combination of education and experience.</li> </ul> <p>&nbsp;</p> <p><strong>SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:</strong></p> <ul> <li>Proficient in Microsoft Office Suite.</li> <li>Excellent oral and written communication skills and customer service skills are essential.</li> <li>Excellent customer service and organizational skills required.</li> <li>Understanding of office practices and procedures.</li> <li>Knowledge of Professional Communications including punctuation, spelling, and grammar.</li> <li>Attention to detail and multi-tasking skills required.</li> <li>Ability to complete work within specified timeframes.</li> <li>Ability to work effectively independently.</li> </ul> <p>&nbsp;</p>