Premium Analyst I - Assig Risk

<strong>AF Group (Lansing, Mich.) and its subsidiaries are a premier provider of innovative insurance solutions. Insurance policies may be issued by any of the following companies within AF Group: Accident Fund Insurance Company of America, Accident Fund National Insurance Company, Accident Fund General Insurance Company, United Wisconsin Insurance Company, Third Coast Insurance Company, or CompWest Insurance Company.</strong>

Lansing, USA

AF Group

<p class="p1"><strong>AF Group&rsquo;s focused and passionate team uses industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening businesses with our valued independent agent partners.</strong></p> <p class="p1"><strong>We strive to continuously increase the long-term value of our organization by outperforming our industry peers and fostering a culture of underwriting and claims excellence.</strong></p>

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Competitive Compensation and Benefits Package

Overview: <p>Primarily responsible for evaluation, approval, completion and processing of mail audits and reviewing phone audits in a multi-functional business unit.&nbsp; Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and assigned risk representatives, finance, TPA representatives, and other premium audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders.&nbsp;Respond to telephone, mail, or email inquiries providing direct customer service to internal and external customers related to an audit and other policy concerns.</p>
Responsibilities: <ul> <li>Analyze, research, approve, complete and process mail audits.</li> <li>Analyze, research, approve, complete and process the following audit adjustment types: waive, mail, and phone audits.&nbsp; When an adjustment is denied, notify the parties involved.</li> <li>Make necessary customer contacts to an insured, accountant, or agent to gather sufficient information to ensure the classifications are correctly applied on the audit/audit adjustment.&nbsp; Identify correct classifications on the audit by researching PAAS, NCCI, and other applicable web tools.</li> <li>Analyze, research and communicate audit concession requests from external customers to relevant internal staff. Communicate final decision to external customers. Complete and process the concession adjustment, if approved by management.</li> <li>Analyze, research and communicate policy changes and omissions to relevant internal staff that include, but are not limited to, payroll, class codes, entity, states, Federal/Risk IDs, addresses, officers, endorsements, because of audit findings while completing the audit/audit adjustment.</li> <li>Manage workflow inventory to achieve specific time service goals.</li> <li>Estimate audits.</li> <li>Train and mentor the Premium Audit Technician position.</li> <li>Compose written correspondence, as appropriate.</li> <li>Maintain confidentiality of information processed.</li> <li>Work with minimum supervision.</li> </ul>
Requirements: <ol> <li><strong>EDUCATION REQUIRED:&nbsp;</strong></li> </ol> <p>High school diploma or G.E.D. Minimum 30 credit hours of course work in Accounting, Business, Insurance, Finance or related field. &nbsp;Combinations of education and experience may be considered in lieu of education requirements.</p> <ol start="2"> <li><strong>EXPERIENCE REQUIRED:&nbsp;</strong></li> </ol> <p>One-year experience as an Underwriting Technician II,&nbsp;or equivalent Enterprise experience that provides the necessary skills, knowledge and abilities.</p> <p><strong>OR</strong></p> <p>Two years of technical or administrative office experience, including relevant audit, payroll or underwriting duties in an insurance organization.&nbsp; Two years of demonstrated experience of the necessary skills, knowledge and abilities required for the position may be considered.</p> <ol start="3"> <li><strong>SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:&nbsp;</strong></li> </ol> <ul> <li>Ability to work effectively in a multi-functional business unit.</li> <li>Exhibits a basic knowledge of underwriting rules, procedures, manuals and Worker Compensation classifications in a single state and/or multiple states with similar state rules.</li> <li>Excellent oral and written communication skills.</li> <li>Excellent organizational skills and ability to prioritize work.</li> <li>Ability to manage multiple priorities and meet established deadlines.</li> <li>Basic knowledge of computers, word processing, spreadsheet software with accurate input ability of 40 wpm with ability to use 10-key.&nbsp;</li> <li>Analytical and problem-solving skills.</li> <li>Ability to proofread documents for accuracy of spelling, grammar, punctuation, and format.</li> <li>Basic math skills.</li> <li>Basic knowledge of payroll reports, payroll tax returns, tax forms and supporting documentation.</li> <li>Develops and understands client/customer needs and initiates timely action to meet them.</li> <li>Exhibits a basic understanding of one or more business functions and their processes.</li> </ul> <ol start="4"> <li><strong>ADDITIONAL EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE AND/OR ABILITIES PREFERRED:</strong></li> </ol> <ul> <li>One-year of experience in assigned risk business with the Accident Fund Insurance Company of America.</li> <li>Ability to work effectively in a multi-functional business unit.</li> <li>Basic knowledge of payroll tax records.</li> <li>Basic knowledge of ACD line functionality</li> <li>Basic knowledge of Outlook calendar functionality.</li> </ul> <div id="gtx-trans" style="position: absolute; left: -83px; top: 26px;">&nbsp;</div>