Business Development Associate National Accounts AF Group

<strong>AF Group (Lansing, Mich.) and its subsidiaries are a premier provider of innovative insurance solutions. Insurance policies may be issued by any of the following companies within AF Group: Accident Fund Insurance Company of America, Accident Fund National Insurance Company, Accident Fund General Insurance Company, United Wisconsin Insurance Company, Third Coast Insurance Company, or CompWest Insurance Company.</strong>

United States, USA

AF Group

<p class="p1"><strong>AF Group&rsquo;s focused and passionate team uses industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening businesses with our valued independent agent partners.</strong></p> <p class="p1"><strong>We strive to continuously increase the long-term value of our organization by outperforming our industry peers and fostering a culture of underwriting and claims excellence.</strong></p>

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Competitive Compensation and Benefits Package

Overview: <br /> <p><strong>Title: Business Development Associate &ndash; AF Group Workers&rsquo; Compensation Division National Accounts</strong></p> <p>Working at AF Group is more than a job. It is a career at one of the most dynamic, innovative, and successful insurance companies in the nation. In fact, we&rsquo;ve been named a Best Place to Work in Insurance by&nbsp;<em>Business Insurance</em>&nbsp;magazine for a decade.<br /><br /></p> <p><strong>SUMMARY</strong><strong>:</strong></p> <p>Provides quality and knowledge management to the AF Group National Accounts department. Reviews, analyzes, prepares proposal documents, retrospective adjustments, policy billings and signed documents. Serve as liaison with company personnel regarding company business opportunities and problem resolution. Responsible for providing assistance to National Accounts staff and providing input when requested as part of the National Accounts&rsquo; overall agency plan.</p> <p><strong>&nbsp;</strong></p> <p><strong>WORKING CONDITIONS:</strong></p> <p>Work is performed in the office and occasionally in the field with minimal hazards. Minimal travel is required with occasional overnight stays. May be required to lift and carry computer equipment and other marketing promotional items weighing up to 35 lbs. Must be willing and able to relocate.</p> <p><strong>&nbsp;</strong></p>
Responsibilities: <br /> <ul> <li>Calculates, prepares and develops premium quotations using corporate and National Accounts underwriting guidelines within letter of authority</li> <li>Provides support to National Accounts BDCs in the preparation and quality review of loss sensitive proposal documents</li> <li>Analyzes and reviews accounts to determine exposure and proper pricing</li> <li>Provides support and quality review of the loss sensitive policy issuance and signed document process</li> <li>Supports schedule for large account service plans with claims, loss control, client relations, premium audit, and other departments as needed</li> <li>Supports agency relationships.</li> <li>Addresses agents&rsquo; and policyholders&rsquo; concerns/needs.</li> <li>Develops guidelines and procedural documents of best practices for National Accounts&rsquo; department and staff</li> <li>Assists Manager of RMS in compliance self-reviews of RMS policies</li> <li>Researches and coordinates responses to agents, policyholders and regulatory entities</li> <li>Oversees National Accounts&rsquo; customer billing inquiries and works with Manager and/or Director of National Accounts for timely reconciliation of National Accounts&rsquo; billing discrepancies</li> <li>Responsible for agent and policyholder interactions on any billing issues requiring special attention or interaction</li> <li>Accountable for special monthly financial reporting oversight on National Accounts&rsquo; policies</li> <li>Assists Manager of National Accounts in compliance self-reviews of National Accounts&rsquo; policies</li> <li>Responsible for quality review of Retrospective premium adjustments and communication of adjustments to agents and policyholders Works with all internal departments to resolve problems and maintain company relations.</li> <li>Acts as primary point person for National Accounts&rsquo; audit issues to resolve discrepancies on behalf of the agent or policyholder</li> <li>Prepares reports and presentations as requested to support the National Accounts&rsquo; department.</li> <li>Works with all internal departments to resolve problems and maintain company relations</li> <li>Participates as necessary on special committees and task forces.</li> <li>Trains agency employees on the use of company specific automation systems</li> </ul>
Requirements: <br /> <p><strong>EDUCATION OR EQUIVALENT EXPERIENCE:</strong>&nbsp;&nbsp;</p> <ul> <li>Bachelor&rsquo;s degree in marketing, insurance or related field.&nbsp;</li> <li>Combinations of relevant education and experience in the following areas may be considered in lieu of a degree: Underwriting, marketing, loss prevention, and/or auditing.&nbsp;</li> <li>Continuous learning required, as defined by the Company&rsquo;s learning philosophy.</li> <li>Certification, or progress toward, highly preferred and encouraged.</li> </ul> <p><strong><br /><br />EXPERIENCE:</strong></p> <p><strong>Business Development Associate:</strong></p> <ul> <li>One year of relevant experience which provides the necessary skills, knowledge and abilities is required. Agency management and marketing experience preferred or with proper education.</li> </ul> <p><strong><br /><br />SKILLS/KNOWLEDGE/ABILITIES REQUIRED:</strong></p> <ul> <li>Ability to apply established underwriting guidelines, standards and regulatory requirements.</li> <li>Ability to initiate insurance transactions in compliance with all policies, procedures, legal and ethical guidelines.</li> <li>Knowledge of workers&rsquo; compensation insurance and the independent agency system.</li> <li>Ability and proficiency in the use of computers and company standard software.</li> <li>Strong interpersonal skills and ability to create and maintain mutually beneficial relationships.</li> <li>Ability to work independently as well as within a team.</li> <li>Ability to perform other assignments at locations outside the office.</li> <li>Ability to support agency relationships and to make sound underwriting decisions.</li> <li>Knowledge of appropriate jurisdictional workers compensation laws</li> <li>Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders</li> <li>Ability to effectively exchange information clearly and concisely, and present ideas, reports, facts and other information, and respond to questions as appropriate.</li> <li>Ability to analyze and solve practical problems which deal with a variety of variables.</li> <li>Ability to make and implement competent, independent decisions and to build consensus.</li> <li>Ability to understand and implement audit procedures and processes for agencies.</li> <li>Ability to take initiative and recommend changes to improve operational performance.</li> </ul>