Senior Software Engineer - Billing Center

<strong>AF Group (Lansing, Mich.) and its subsidiaries are a premier provider of innovative insurance solutions. Insurance policies may be issued by any of the following companies within AF Group: Accident Fund Insurance Company of America, Accident Fund National Insurance Company, Accident Fund General Insurance Company, United Wisconsin Insurance Company, Third Coast Insurance Company, or CompWest Insurance Company.</strong>

United States, USA

AF Group

<p class="p1"><strong>AF Group&rsquo;s focused and passionate team uses industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening businesses with our valued independent agent partners.</strong></p> <p class="p1"><strong>We strive to continuously increase the long-term value of our organization by outperforming our industry peers and fostering a culture of underwriting and claims excellence.</strong></p>

keywords: summary,job description,work environment,solutions,quality assurance,assist,review,performance,support,education,experience,knowledge,proficiency,communication,problem solving,initiative,skills


Competitive Compensation and Benefits Package

Overview: <br /> <p>Seeking a strong Guidewire Software Engineer for AF Group, Billing Center.&nbsp;</p> <p><strong>SUMMARY:</strong></p> <p><br />Responsible for designing, developing, configuring, testing and documenting applications, integrations, tools, systems and components based on project or change request specifications and procedures using knowledge of and ability to code in JavaScript (including user interfaces), Java, .Net, and other web-related technologies as well as other object-oriented development languages. Responsible for the production support of internally developed and third-party applications, processes and reports. Acts as an application owner for incident management, technical troubleshooting, root cause analysis, correction of software defects, and production application validation. Assist in the design and maintenance of existing software. Follows standard troubleshooting and development procedures using various tools. May assist with complex incident management situations. Works within the System Development Life Cycle.<br /><br /></p> <p><strong>WORKING CONDITIONS:</strong></p> <p>Work is performed mainly in an office or virtual/home office&nbsp;environment with minimal hazards. Ability to work extended hours as needed. May be exposed to temperatures that may be cooler than a normal office setting. Travel may be required.</p>
Responsibilities: <br /><br /> <ul> <li>Monitor the lifecycle of systems by being aware of obsolescence and release dates for the product per the System Development Lifecycle.</li> <li>Review patch and upgrade information and ensure implementation where appropriate.</li> <li>Owns problem management process and ensures resolution to completion, including identifying discrepancies between systems and developing preventative measures for the long term.</li> <li>Track issues and errors, documenting resolutions.</li> <li>Act as a liaison between the Company and third-party vendors.</li> <li>Demonstrate ability to work under stressful situations and display a professional demeanor.</li> <li>Ensure that documentation is available for both administrators and users.</li> <li>Respond to and resolve reported application, data, or tool issues in a timely manner.</li> <li>Identify and resolve advanced application issues using appropriate code languages, toolsets, or configuration processes.</li> <li>Perform peer reviews for Level I and II Developers on technical design approaches and ensure conformity to standards and quality.</li> <li>Ensure changes follow appropriate release management processes.</li> <li>Raise awareness of application, tool and data issues and resolutions with the Customer and appropriate IS personnel.</li> <li>Create and review/approved technical design documents and specifications on change requests and assignments within a project while maintaining documentation and abstracts in conformance with standards.</li> <li>Maintain knowledge of standards and quality requirements.</li> <li>Assist development with analysis and design for new or existing systems.</li> <li>Periodically participate in groups/committees related to processes, standards and best practices.</li> <li>Maintain and enhance technical abilities through online resources such as manuals, periodicals and white papers.</li> <li>Review program specifications for completeness and conformance to quality standards.</li> <li>Periodically prepare reports for review by project leader/system supervisor.</li> <li>Works with minimum supervision and exercises sufficient discretion and independent judgment.</li> <li>Maintains confidentiality of information processed, as appropriate.</li> <li>Verify changes by developing unit test plans, test data and scripts. Also perform desk checks and debugging.</li> <li>Mentor less experienced Level I and Level II Developers.</li> <li>Works with architecture group to set direction of design and development standards. Assists with implementation and execution of those standards. Serves as a project leader to ensure quality deliverables and sound design execution.</li> <li>Evaluates user requests for new or modified programs to determine feasibility, cost and time required, compatibility with current systems, and computer capabilities.</li> </ul> <br /> <p>This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.</p>
Requirements: <br /> <p><strong>EMPLOYMENT QUALIFICATIONS:</strong></p> <ul> <li>Bachelor's degree in computer science or related field. Combinations of relevant education, certifications, and experience may be considered in lieu of a degree.</li> <li>Continuous learning, as defined by the Company's learning philosophy, is required.</li> <li>Certification or progress toward certification is highly preferred and encouraged.</li> </ul> <br /> <p><strong>EXPERIENCE:</strong></p> <ul> <li>Five years of experience within an IT environment which provides the necessary skills, knowledge and abilities.</li> <li>Knowledge of Test Driven Development preferred.</li> <li>Experience with tools such as PL/SQL Developer and Microsoft Team Foundation Server (TFS) preferred.</li> <li>Experience with WCF Technology certifications (BizTalk/.NET/Oracle/SQL Server) preferred.&nbsp;</li> <li>Guidewire experience required.</li> </ul> <br /> <p><strong>SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:</strong></p> <ul> <li>Knowledge of, and the ability to apply, necessary software programming practices and procedures.</li> <li>Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts and draw valid conclusions.</li> <li>Ability to comprehend the consequences of various problem situations and to refer them for appropriate decision making.</li> <li>Proficiency in SQL and relational database concepts.</li> <li>Ability to design program logic, prepares test data, and test programs.</li> <li>Ability to review business requirements and compare to applications for possible deviations from customer expectations.</li> <li>Excellent triage, troubleshooting and problem-solving skills.</li> <li>Ability to handle multiple priorities, establish workflows, and meet necessary deadlines.</li> <li>Excellent oral and written communication skills.</li> <li>Ability to effectively exchange information clearly and concisely, and present ideas, report facts and other information, and respond to questions as appropriate.</li> <li>Ability to maintain confidentiality.</li> <li>Ability to perform other assignments at locations outside the office.</li> <li>Ability to work varying hours, including evenings, weekends and holidays as required.</li> <li>Demonstrated leadership ability.</li> <li>Understand the need for, and display, a strong sense of urgency while maintaining a high level of quality.</li> <li>Knowledge of and ability to code in HTML, XML, JavaScript and other web-related technologies.</li> <li>Proficiency in Java, .NET or other object-oriented development languages.</li> <li>Working knowledge of Oracle and Microsoft SQL DDL and DML.</li> <li>Experience with development using Oracle Middleware.</li> <li>Knowledge of and sound-decision making around the use of enterprise scheduling and monitoring tools.</li> <li>Ability to ensure successful automated functional testing across applications.</li> <li>Ability to establish expected load test service level agreements (SLA) with technical partners.</li> <li>Experience creating test scripts, test harnesses, programs, and/or drivers to run automated functional and performance tests.</li> <li>Experience translating test plans and test cases into automated testing functions and load testing scripts using an existing automation framework.</li> <li>Must possess strong orientation for both the functional and performance testing aspects</li> <li>Java, Visual Basic, or C++ development experience.</li> <li>Working knowledge of testing best practices demonstrated through a Software Tester certification such as CTFL, CTAL, CSQE, or CSTE preferred.</li> </ul> <br /><br /> <p>The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.</p> <p>We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an at-will basis. Nothing herein is intended to create a contract.</p>