Policy Services Underwriting Technician

<strong>AF Group (Lansing, Mich.) and its subsidiaries are a premier provider of innovative insurance solutions. Insurance policies may be issued by any of the following companies within AF Group: Accident Fund Insurance Company of America, Accident Fund National Insurance Company, Accident Fund General Insurance Company, United Wisconsin Insurance Company, Third Coast Insurance Company, or CompWest Insurance Company.</strong>

Westerville, USA

AF Group

<p class="p1"><strong>AF Group&rsquo;s focused and passionate team uses industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening businesses with our valued independent agent partners.</strong></p> <p class="p1"><strong>We strive to continuously increase the long-term value of our organization by outperforming our industry peers and fostering a culture of underwriting and claims excellence.</strong></p> https://www.afgroup.com/

keywords: job description,compensation,policy,quality assurance,performance,qualifications,skills

Non-Manager

Competitive Compensation and Benefits Package

Overview: The Policy Services Underwriting Tech is focused on providing administrative, data entry and policy issuance support.&nbsp;<br /><br /> <p><strong>WORKING CONDITIONS:</strong></p> <p>Work is performed in an office setting with no unusual hazards. &nbsp;</p> <p>Pay Range: Actual compensation decision relies on the consideration of internal equity, candidate&rsquo;s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $33,200 and $55,500.</p> <p>&nbsp;</p>
Responsibilities: <ul> <li>Types policies and endorsements using the Policy Issuance and Microsoft Word systems.</li> <li>Daily entry of policies and endorsements into Century&rsquo;s Information Management System (CIMS).</li> <li>Manages all policy and endorsement transactions in keeping with the Policy Services Standard Operating Procedures. Policies are checked for accuracy throughout all phases of the issuance process.</li> <li>Works effectively on the assigned team.</li> <li>System/Software Skills &ndash; Must learn all systems and stay current with changes and updates.</li> <li>Checks, analyzes and classifies or alphabetizes materials.</li> <li>Conducts limited research when necessary.</li> <li>Successfully completes basic job specific training as defined in the Policy Services Training Matrix within the first three months of employment.</li> <li>Continually maintains 98% or above quality.</li> <li>Continually maintains 85-115% metric score with 80-100% time on task.</li> <li>Maintains an 80% or above customer service score.</li> <li>Ability to interact with others in a professional manner.</li> </ul> <br /> <p><em>This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.</em></p>
Requirements: <p><strong>EDUCATION:</strong></p> <ul> <li>High School Diploma is required.</li> </ul> <br /> <p><strong>EXPERIENCE</strong></p> <ul> <li>Prior experience in data entry, administrative and/or clerical role, is preferred.</li> </ul> <br /> <p><strong>SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:&nbsp;</strong></p> <ul> <li>Proficient in Microsoft Office skills including Word, Excel, Outlook, Access, and PowerPoint.</li> <li>Completes and passes AINS 21 in the first year of employment and begin working toward AINS 23.</li> <li>Professional demeanor, customer service skills and problem-solving abilities are critical to this position.</li> <li>Able to understand and carry out instructions.</li> <li>Detail oriented.</li> <li>Flexible and able to multi-task assignments.</li> </ul> <br /><br />The qualifications listed above are intended to represent the minimal skills and experience levels associated with performing the duties and responsibilities contained in this position description. &nbsp;The qualifications should not be viewed as absolute standards, but as general guidelines that should be considered with other position-related criteria.<br /><br />We are an Equal Opportunity Employer.&nbsp; Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis.&nbsp; Nothing herein is intended to create a contract.