Underwriting Support Specialist II - Environmental Insurance

<strong>AF Group (Lansing, Mich.) and its subsidiaries are a premier provider of innovative insurance solutions. Insurance policies may be issued by any of the following companies within AF Group: Accident Fund Insurance Company of America, Accident Fund National Insurance Company, Accident Fund General Insurance Company, United Wisconsin Insurance Company, Third Coast Insurance Company, or CompWest Insurance Company.</strong>

Westerville, USA

AF Group

<p class="p1"><strong>AF Group&rsquo;s focused and passionate team uses industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening businesses with our valued independent agent partners.</strong></p> <p class="p1"><strong>We strive to continuously increase the long-term value of our organization by outperforming our industry peers and fostering a culture of underwriting and claims excellence.</strong></p> https://www.afgroup.com/

keywords: position summary,position details,compensation,business development,underwriting,management,prepare,teamwork,education,experience,knowledge,skills

Non-Manager

Competitive Compensation and Benefits Package

Overview: The <strong>Underwriting Support Specialist II</strong> is a key member of <strong>Century Insurance Group's Environmental Division</strong>, providing underwriting and policy administration support for a specialized portfolio of environmental insurance products. This role is responsible for the timely and accurate issuance of policies, endorsements, and related documentation, while serving as a primary point of contact for agents and internal stakeholders. The position helps ensure exceptional service, operational efficiency, and strong agency relationships, while also mentoring less-experienced team members and supporting continuous improvement initiatives.<br /><br /><strong>Pay Range</strong> - Actual compensation decision relies on the consideration of internal equity, candidate&rsquo;s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $39,100 and $65,000.
Responsibilities: <ul> <li>Process and issue new business, renewals, endorsements, cancellations, and policy-related transactions accurately and timely in accordance with underwriting guidelines and regulatory requirements.</li> <li>Review applications, bind requests, inspections, and underwriting documentation for completeness, accuracy, and discrepancies; obtain missing information and coordinate with underwriters as needed.</li> <li>Provide underwriting support within delegated authority, including rating new and renewal business, processing endorsements, and referring exceptions or complex risks to the appropriate underwriter.</li> <li>Maintain policy files, documentation, diaries, follow-ups, and account records to ensure complete and accurate underwriting files.</li> <li>Serve as a first point of contact for agents and internal stakeholders, responding to inquiries and supporting policy maintenance activities.</li> <li>Manage the renewal process by gathering required exposure, loss, and account information to support underwriting decisions.</li> <li>Support billing inquiries and assist in resolving policy and billing discrepancies.</li> <li>Monitor and process incoming correspondence, email queues, reports, and regulatory or bureau-related communications to ensure timely follow-up and compliance.</li> <li>Prepare reports, loss runs, account summaries, and other materials to support underwriters, agents, and renewal review activities.</li> <li>Participate in team projects and process improvement initiatives while providing guidance and support to less experienced team members.</li> </ul>
Requirements: <p><strong>EDUCATION AND EXPERIENCE</strong></p> <p><em>Relevant combination of education and experience may be considered in lieu of degree.</em></p> <ul> <li>High school diploma or G.E.D required. Additional college and/or insurance related course study is desirable.&nbsp;</li> <li>Continuous learning, as defined by the Company&rsquo;s learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.</li> <li><strong>Two (2) years</strong> of commercial property and casualty underwriting support experience, preferably in a multi-state, multi-bureau environment.</li> <li>Previous regulatory compliance experience preferred.</li> </ul> <p><br /><strong>QUALIFICATIONS</strong></p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</p> <p><strong>OTHER SKILLS AND ABILITIES</strong></p> <ul> <li>Knowledge of insurance practices/procedures.</li> <li>Familiarity with rate, rules and forms in all workers&rsquo; compensation jurisdictions.</li> <li>Excellent verbal and written communication and computer skills.</li> <li>Ability to organize daily work responsibilities and meet deadlines.</li> <li>Strong customer and team-oriented work experience and ethics.</li> <li>Technical competence and experience with policy/rating systems&nbsp;</li> <li>Ability to work effectively both independently and as a team is essential.</li> <li>Accurate math and data entry skills.</li> <li>Effective problem solving and attention to detail skills are essential.</li> <li>Ability to communicate effectively via phone and email.</li> </ul>