Software Engineer II- ECM Specialization

<strong>AF Group (Lansing, Mich.) and its subsidiaries are a premier provider of innovative insurance solutions. Insurance policies may be issued by any of the following companies within AF Group: Accident Fund Insurance Company of America, Accident Fund National Insurance Company, Accident Fund General Insurance Company, United Wisconsin Insurance Company, Third Coast Insurance Company, or CompWest Insurance Company.</strong>

United States, USA

AF Group

<p class="p1"><strong>AF Group&rsquo;s focused and passionate team uses industry-leading best practices, analytics and resources to manage risk and minimize loss for our policyholders while strengthening businesses with our valued independent agent partners.</strong></p> <p class="p1"><strong>We strive to continuously increase the long-term value of our organization by outperforming our industry peers and fostering a culture of underwriting and claims excellence.</strong></p> https://www.afgroup.com/

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Non-Manager

Competitive Compensation and Benefits Package

Overview: <p>Contributes to the design, development, and support of modern software solutions in an Agile/Scrum and DevOps environment, with a focus on Enterprise Content Management (ECM) and workflow automation. Applies modern engineering practices, including CI/CD, automated testing, infrastructure as code, and observability, to help deliver secure, resilient, and scalable services. Works with ECM technologies (e.g., OnBase, Kofax, ImageRight or similar) and supports integration of content services with enterprise applications and cloud platforms. This is an individual contributor role with no team leadership, supervisory, or people-management responsibilities.</p>
Responsibilities: <ul> <li> <p>Develops, configures, and supports Enterprise Content Management (ECM) platforms and content services (e.g., OnBase, Kofax, ImageRight), including workflow automation, integrations, and platform modernization tasks.</p> </li> <li> <p>Participates in planning, design, development, testing, release, and support of ECM and content-enabled applications, following established enterprise architecture standards.</p> </li> <li> <p>Collaborates with Product Owners, Scrum Masters, architects, and business stakeholders to clarify requirements, estimate assigned work, and contribute to backlog refinement and delivery planning.</p> </li> <li> <p>Follows Agile/Scrum practices and contributes to DevOps automation, including CI/CD pipelines, automated testing, code quality gates, and infrastructure as code; supports releases across environments using established processes.</p> </li> <li> <p>Applies established development patterns and seeks guidance from experienced engineers and architects on design and implementation decisions.</p> </li> <li>Diagnoses and resolves incidents and performance issues across ECM platforms, APIs/integrations, and supporting services (application, database, and infrastructure).</li> <li>Works with the Product Team to ensure user stories for content capture, workflow, and records requirements are developer-ready with clear acceptance criteria and test scenarios.</li> <li>Builds automated tests and performs resiliency, failover, and load testing to validate nonfunctional requirements for ECM services in production.</li> <li> <p>Implements established security, retention, privacy, and audit requirements in assigned ECM solutions, working with IT Security and Records as needed.</p> </li> <li> <p>Participates in design reviews, architecture discussions, and communities of practice to share knowledge and develop modern software engineering skills.</p> </li> <li> <p>Participates in peer code reviews, applies feedback, and follows established standards for secure coding, maintainable designs, integrations, and workflow components.</p> </li> <li> <p>Supports operational readiness by configuring monitoring and alerts, maintaining runbooks, contributing to root cause analysis, and implementing assigned improvements to production reliability.</p> </li> </ul>
Requirements: <ul> <li> <p><strong>EDUCATION OR EQUIVALENT EXPERIENCE:</strong></p> <p>Bachelor&rsquo;s degree in information services or related field.&nbsp; Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company&rsquo;s learning philosophy, is required.&nbsp; Certification or progress toward certification is highly preferred and encouraged.</p> <p><strong>EXPERIENCE:</strong></p> </li> <li> <p>2&ndash;5 years of relevant work experience in software development and system design, providing the necessary skills, knowledge, and abilities.&nbsp;</p> </li> <li> <p>Working knowledge of software design principles and modern engineering and delivery practices, including Agile/Scrum, CI/CD, and DevOps.</p> </li> <li> <p>Familiarity with cloud technologies (Azure, O365, AWS), enterprise platforms (e.g., SharePoint), and their integration with ECM/content services.</p> </li> <li>Ability to build services and applications using .NET / ASP.NET / C# / SQL Server and integrate with CRM and other enterprise systems.</li> <li>Experience integrating ECM platforms via REST/SOAP APIs, webhooks, and eventdriven patterns; strong understanding of content capture, indexing, and workflow concepts.</li> <li> <p>Working knowledge of C#, .Net framework, Asp.Net, and MVC.</p> </li> <li> <p>Working knowledge of OOAD and multi-tier architectures, with familiarity with MVC/MVP/MVVM design patterns.</p> </li> <li> <p>Working knowledge of web services and REST, with familiarity with WCF and SOA architecture.</p> </li> <li>Knowledge with MS Entity Framework.</li> <li> <p>Working knowledge of MVC GUI design using JQuery, JavaScript, and CSS, with familiarity with AJAX/SPA.</p> </li> <li> <p>Working knowledge of database tools such as MS SQL Studio, PL/SQL Developer / Toad, or similar tools.</p> </li> <li>Strong analytical, problem solving, and planning skills.</li> <li>Excellent interpersonal and communication skills.</li> <li>Ability to multi-task in a fast-paced environment.</li> <li>Team player who is flexible, delivery-oriented, and takes responsibility for the team&rsquo;s success.</li> <li>Enthusiastic attitude with the drive to continually learn and improve.</li> </ul>