Solutions Consultant

This is a role for a Solutions Consultant who wants to be involved in the win and make an impact on our growth. Someone who can identify opportunities to build and present demonstrations on our products and contribute to the collection of business requirements to create user stories. This is a great opportunity for a Solutions Consultant who wants future career growth moving into managing a team or across to Sales or Product Management.

Burlington, ON

Adlib Software

<p>Since the company's inception in 1998, Adlib's products have been designed to adapt to the unique requirements of our customers in highly regulated industries who are dealing with large volumes of content. As our name "Adlib" suggests, we evolve and adapt to the industry as those requirements become more and more complex. Although we have grown considerably, our philosophy remains the same: to help our 5,500+ customers manage their unstructured content.</p> <p>As the global leader in Advanced Rendering technology, Adlib helps organizations in the Energy, Life Sciences,&nbsp;Insurance, and Banking sectors, among others, enhance content-centric processes by unlocking the value in unstructured content. Integrating with key business tools, Adlib&rsquo;s platform improves data extraction, classification, compliance, customer experience, collaboration and the long-term digital preservation of critical business information.</p> http://www.adlibsoftware.com/about-us.aspx

keywords: who we are,what we do,who you are,why adlib?,learn quickly,be all things technical,build relationships,problem solve,architect solutions,be an adventurer,the education,the experience,the personality,the desire to learn,the technical knowledge

Experienced

Overview: <div id="resumator-content-top-wrapper" class="resumator-jobs-text clrfix"> <div id="resumator-job-overview" class="resumator-jobs-text clrfix"> <h2 id="resumator-job-employment" class="resumator-jobs-text">&nbsp;</h2> <strong>Who we are</strong></div> </div> <div id="resumator-content-left-wrapper" class="resumator-jobs-text clrfix"> <div id="resumator-content-left" class="resumator-jobs-text"> <div id="resumator-job-description" class="resumator-jobs-text clrfix"> <p>At Adlib, we are transforming the information economy by awakening the intelligence in enterprise content. As the global leader in Conversion, Capture and Classification technology, Adlib helps organizations in the Energy, Life Sciences, Insurance, and Banking sectors, among others, enhance and automate content-centric processes by unlocking the value in unstructured content.</p> <p><strong>The opportunity</strong></p> <p>Reporting to Scott Mackey, SVP Customer Experience, our new Solutions Consultant will support the Sales team in a client-facing role, taking on the accountability to answer technical questions and propose solutions. This is a role for a Solutions Consultant who wants to be involved in the win and make an impact on our growth. Someone who can identify opportunities to build and present demonstrations on our products and contribute to the collection of business requirements to create user stories. This is a great opportunity for a Solutions Consultant who wants future career growth moving into managing a team or across to Sales or Product Management.</p> </div> </div> </div>
Responsibilities: <p><strong>Our new Solutions Consultant will:</strong></p> <ul> <li><strong>Learn quickly.</strong> You will work hard to learn and develop deep insight on how Adlib&rsquo;s solutions can support customers and articulate the value our products bring in solving business problems.</li> <li><strong>Be all things technical.</strong> Share your technical knowledge and give advice to help with technical scoping of service proposals and to land and expand customer contracts.</li> <li><strong>Build relationships. </strong>You will work closely with customers to understand their needs, foster and enhance relationships as well as focus on further market penetration. You will provide support to customers and keep them updated with Adlib offerings, product roadmaps and the benefits of Adlib&rsquo;s product and service enhancements.</li> <li><strong>Problem solve.</strong> Solve customer problems by proving the use of Adlib&rsquo;s solutions and uncover, recognize and document customer&rsquo;s pain points and propose solutions. Identify gaps in process optimization, efficiency gains and compliancy within customer accounts.</li> <li><strong>Architect solutions.</strong> You&rsquo;ll have internal and external customers leaning on you to provide configuration and technical support of Adlib&rsquo;s software. Delivering in-person and online technical demos is a big part of the role.</li> <li><strong>Be an adventurer.</strong> You&rsquo;ll get to do a bit of travel to customer sites for presentations and onsite demos.</li> </ul>
Requirements: <p><strong>Our new Solutions Consultant has:</strong></p> <ul> <li><strong>The education.</strong> You have a university degree or college diploma.</li> <li><strong>The experience.</strong> You have hands on experience working with enterprise level teams and complex business solutions in industries like life sciences, energy and banking and insurance</li> <li><strong>The personality. </strong>You are enthusiastic, passionate about translating customer&rsquo;s business needs to technical solutions and have a consultative approach to find creative workarounds to problems. You are also organized, analytical and a strong communicator.</li> <li><strong>The desire to learn.</strong> This role requires someone who is eager and excited to soak up everything they can. Whether you learn by reading, doing or listening, all that matters to you is that you&rsquo;re learning.</li> <li><strong>The technical knowledge.</strong> You have hands one experience including installation, configuration, basic troubleshooting with Windows Server, MS Office, SQL, Web Services, Document Capture and Classification.</li> </ul> <p><strong>What&rsquo;s in it for you?</strong></p> <p>We believe that maximizing work-life balance is one of the most important paths to high performance. To that end, we have an open-vacation policy and many programs to promote employee wellness. We have massage therapist days, badminton, baseball, fresh fruit in the lunchroom and fitness membership reimbursement. Adlib is located in Burlington, Ontario and many of our employees also enjoy a minimal commute which allows for maximum family and friends time.</p> <p>Adlib Software is revolutionizing the way organizations think about their content - join us to be part of that change. Express your interest here or follow us on Twitter, Facebook or LinkedIn.</p> <p>Adlib seeks to inspire and nurture the human spirit &ndash; we understand that each person brings a distinct life experience to the table. Embracing diversity not only enhances our work culture but drives business success. Adlib encourages applications from everybody, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.</p>