Commercial Insurance Associate

<p>Alpine Insurance is dedicated to creating a workplace where people feel successful and fulfilled.</p> <p>If you are looking for an opportunity to take the next step in your insurance career then we should chat further.</p>

Calgary, Edmonton and Lethbridge Branches

Alpine Insurance

With locations in Calgary, Edmonton, Lethbridge, Red Deer and Canmore, Alpine works hard to be the brokerage of choice for employees, clients and suppliers alike. Alpine consists of over&nbsp;<strong>85 team members</strong>&nbsp;and provides over $50 million worth of insurance products annually for our clients. Alpine is seeking ambitious and talented people who see insurance as a professional pursuit. The company provides competitive compensation, benefits paid fully by the employer, full training support and an exciting atmosphere in one of the fastest growing insurance brokerages in Alberta. https://alpineinsurance.ca/

keywords: teamwork,compliance,analysis,relationships,build,management,maintain,solutions,strategy,teamwork,knowledge,solutions,organization,experience,support

Full-time

Overview: The Commercial Associate ensures the long-term needs of our customers is met in a team environment working with the Account Manager and/or Account Executive. Associates work collaboratively with Account Managers and/or Account Executives to effectively manage the workflow of commercial client insurance transactions and administration by responding to inquiries, amending policies and renewals following Alpine processes and procedures.
Responsibilities: <ul> <li>Respond to client inquires in a timely manner</li> <li>Build and maintain strong, long-lasting client relationships. Develop a trusted advisor<br />relationship with key contacts and underwriters</li> <li>Attend all 120 - 90 day meetings as outlined in the Alpine guidelines for the Pre- Renewal Strategy and complete requirements as outlined in Alpine process and procedures.</li> <li>Develop and maintain insurance certificates, binders, statement of values, proposals<br />and submissions, and schedules as per the Alpine Standards.</li> <li>Input data in TAM and the S drive to ensure all relevant data and information is<br />captured in the broker management systems.</li> <li>Review New Business, Endorsements, Renewals, Renewal Rewrites and Cancelled<br />policies bringing forward any concerns to the Account Manager or Account Executive.</li> <li>Complete letters once policy review is complete as well as produce pink cards.</li> <li>Provide assistance where required by Account Managers and/or Account Executives</li> <li>Respond to complaints and resolve issues aiming to customer contentment and the<br />preservation of the company's reputation - escalating as required to management</li> </ul>
Requirements: <ul style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; min-height: 0px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Thrive in a team environment</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Strong problem solving and conflict resolution skills</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Familiar with Microsoft Office and insurance software</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Minimum 2 years' broker experience, working knowledge of small and mid-market commercial insurance products is an asset.</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Critical thinker with strong attention to detail</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Alberta Level 1 licence a MUST ( Level 2 required within the first year )</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Provide dedicated support to the Account Managers / Account Executives</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Participate in industry networking functions, training and professional development</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Courses to enhance skills and industry knowledge.</li> <li style="font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 14px; min-height: 0px;">Proactive customer focused approach</li> </ul>