Order Processing Administrator (12 month contract)

<p dir="ltr">We need an Order Processing Administrator to join our team. This is a 12 month maternity leave contract. This is a busy role working closely with our sales team to ensure that the efficient, timely and perfect processing of orders is the final step in completing the billing cycle. You understand that you are part of not just the Order team, but the bigger Sales, Services and Finances team too.</p>

London, UK

Altus Analytics, makers of ARGUS Software

<p>At Altus Analytics, makers of ARGUS Software, we break ground everyday with products that provide consistency, transparency, and efficiency into the financial and operational processes that drive the global world of commercial real estate. Our products were built exclusively for commercial real estate companies, incorporating best practices learned from over 25 years serving the industry and clients in over 60 countries. ARGUS Software&rsquo;s products have become the industry standard and provide the complete solution for managing and growing your commercial real estate portfolio. Thousands of users globally including leading owners, managers, financial institutions, brokerages and REITs trust ARGUS Software solutions to improve the visibility and flow of information throughout their critical business processes. These processes include asset management, asset valuation, portfolio management, budgeting, forecasting, reporting, lease management, collaboration and knowledge management.</p> http://www.altusgroup.com/analytics

keywords: who we are,what we do,who you are,what's in it for you?,own part of the process,support the sales team,interact with customers,expedite resolutions,manage records,a complete package,a well-rounded team member,a fast learner,self-motivated,a flexible team player

Mid Level

Overview: <p dir="ltr"><strong>Who we are</strong></p> <p dir="ltr">Altus Analytics, a division of Altus Group, brings together the collective expertise of ARGUS and Voyanta as the leading provider of Commercial Real Estate (CRE) solutions worldwide. Our technology and industry expertise empower CRE clients and partners to work collaboratively to enhance decision making, drive performance and optimize transactional efficiency. From property budgeting, making strategic decisions about acquisitions or working with different teams, different organizations and different data, we can bring it all together.</p> <p dir="ltr"><strong>The opportunity</strong></p> <p dir="ltr">We need an Order Processing Administrator to join our team. This is a 12 month maternity leave contract. This is a busy role working closely with our sales team to ensure that the efficient, timely and perfect processing of orders is the final step in completing the billing cycle. You understand that you are part of not just the Order team, but the bigger Sales, Services and Finances team too.</p> <p dir="ltr"><strong>Who are you and how will your career grow at Altus Analytics?</strong></p> <p dir="ltr">You are looking for a full- or part-time contract opportunity; and, you may be transitioning back-to-work. You have experience providing operational and administrative support to a Sales department. You want to expand your experience at a rapidly growing company where you can explore the CRE Tech industry and make an impact daily, contributing to the efficiency of a Sales team. You want to achieve a high quality work-life balance as you take the time to explore a shift in careers.</p>
Responsibilities: <p dir="ltr"><strong>Here&rsquo;s what you will do:</strong></p> <ul> <li dir="ltr"> <p dir="ltr">Own part of the process. You will review and process orders ensuring they comply with booking policies and are complete and consistent.</p> </li> <li dir="ltr"> <p dir="ltr">Support the sales team. &nbsp;You will work very closely with the sales team to input more complicated orders, assisting with the data entry, and answering/asking licensing questions.</p> </li> <li dir="ltr"> <p dir="ltr">Interact with customers. You will answer questions and handle complaints from customers regarding billing. You will follow up on payment when necessary.</p> </li> <li dir="ltr"> <p dir="ltr">Expedite resolutions. You will check the data input in the accounting system to ensure accuracy. You will resolve all issues with orders as expediently as possible.</p> </li> <li dir="ltr"> <p dir="ltr">Manage records. You will examine account balances for outstanding debts or other inconsistencies. You will update customer records in the global software system.</p> </li> </ul> <p>&nbsp;</p>
Requirements: <p dir="ltr"><strong>So, how do we know you are the new Order Processing Administrator? &nbsp;You are:</strong></p> <ul> <li dir="ltr"> <p dir="ltr">A complete package. You have hands-on experience in a similar role. You have superior administrative skills including highly accurate data entry. You are comfortable using Excel and the rest of the MS Office suite. Experience with a CRM such as NetSuite and Salesforce is a bonus.</p> </li> <li dir="ltr"> <p dir="ltr">A well-rounded team member. You can balance and change priorities. You are organized and detail oriented. You have outstanding communication skills.</p> </li> <li dir="ltr"> <p dir="ltr">A fast learner. You will be able to understand the agreements and understand/pinpoint what's missing. Even better, you will quickly learn where to find the missing details.</p> </li> <li dir="ltr"> <p dir="ltr">Self-motivated. You are confident seeking answers and asking for clarification.Beyond that, you can rapidly respond to urgent matters.</p> </li> <li dir="ltr"> <p dir="ltr">A flexible team player. You can adapt to whatever changes come your way without letting it phase you. A strong communicator. You have excellent written and oral communication skills and you are comfortable reaching out to the sales team and to clients to gather information.</p> </li> </ul> <p dir="ltr"><strong>Need any more reasons to want to work with us?</strong></p> <p dir="ltr">As we continue to grow, the possibilities for the people that join Altus Analytics are significant. From professional growth to innovation to collaboration we are committed to continuing to foster the right environment to help our people realize their full potential. We give our people the freedom and responsibility to take charge of their career path, bring new ideas to the forefront and work on critical projects that will shape the success of our clients.</p> <p dir="ltr">We thank you in advance for taking the time to learn more about what makes Altus Analytics a great place to spend time doing some of your best work. Apply now, refer a friend or stay on top of what's new by following us on <a href="https://www.linkedin.com/company/53979/">LinkedIn</a>.</p> <p><span id="com.peopleclick.cp.fieldlabel.disclaimer" class="pc-rtg-legal">Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.</span></p>