DevOps Team Lead

<p>This is not your typical DevOps&nbsp;Team Lead role; and Altus Analytics is not your typical company. Altus Analytics has set the bar high and we are the leaders in technical solutions for the Commercial Real Estate&nbsp;industry on a global scale and we want to stay at the top! At Altus Analytics we support, promote and challenge our team. We are passionate about researching and upgrading our technology and rolling out the best solutions for our clients.&nbsp;</p> <p>&nbsp;</p>

Houston, Texas

Altus Analytics, makers of ARGUS Software

<p>At Altus Analytics, makes of ARGUS Software, we break ground everyday with products that provide consistency, transparency, and efficiency into the financial and operational processes that drive the global world of commercial real estate. Our products were built exclusively for commercial real estate companies, incorporating best practices learned from over 25 years serving the industry and clients in over 60 countries. ARGUS Software&rsquo;s products have become the industry standard and provide the complete solution for managing and growing your commercial real estate portfolio. Thousands of users globally including leading owners, managers, financial institutions, brokerages and REITs trust ARGUS Software solutions to improve the visibility and flow of information throughout their critical business processes. These processes include asset management, asset valuation, portfolio management, budgeting, forecasting, reporting, lease management, collaboration and knowledge management.</p> http://www.altusanalytics.net

keywords: we need you!,our stack,own it,drive it,do it,mentor,deploy,education,experience,knowledge

Senior

https://app.jobvite.com/j?cj=otYm3fwA&s=Vizi

Overview: <p>We need a DevOps&nbsp;Team Lead who wants to own and drive the next stage. This is an opportunity for someone who wants to take that next step &nbsp;in their career and who like to manage a small team while staying hands on and technical. Reporting to the Director of Development Operations, our new DevOps&nbsp;Team Lead will be managing not one, but two SaaS applications: Voyanta and Argus on Demand. Our new products are live and running.</p> <p><strong>Our tech, our stack</strong>.</p> <p>Voyanta and ARGUS On Demand are Amazon Web Services hosted applications. We build our cloud-based applications using multi-tier architectures, for a SaaS environment. We use both .NET framework and Microsoft technologies as well as Linux based technologies combined with Open Source products and Citrix XenApp.</p> <p><strong>At Altus Analytics, we have some exciting challenges ahead of us. Here&rsquo;s just a peek at what you&rsquo;ll be doing as our new DevOps&nbsp;Team Lead, you will:</strong></p> <ul> <li>Own the AWS cloud infrastructure for multiple SaaS applications. (There are currently two, with more in development!)</li> <li>Manage, mentor, lead and coach a team of systems engineers.</li> <li>Drive automation of infrastructure activities as we believe in achieving &ldquo;Infrastructure as Code&rdquo;</li> <li>Put in processes to ensure high availability, high security and be compliant to ISO 27001 and SOC 2 Type 1</li> <li>Recommend technologies - from cost estimates to timeline projections - to strengthen our infrastructure, increase security and increase availability.</li> </ul> <p>To that end, we need a DevOps&nbsp;Team Lead who is an AWS expert. Someone who always has their finger on the pulse of infrastructure and networking best practices and technologies. Someone with end-to-end applications experience from cloud builds to implementation; from automation to deployment. We need a DevOps Team Lead with hands-on SaaS expertise, cost optimization focus and the communication style to share that knowledge. Someone obsessed with networking, security and process.</p>
Responsibilities: <p><strong>Here&rsquo;s what our new DevOps&nbsp;Team Lead will do:</strong></p> <ul> <li>Own it. You will own and manage all the hardware and software needed to run the Voyanta and ARGUS On Demand SaaS solutions in the cloud.</li> <li>Drive it. You will make technology recommendations to strengthen our infrastructure and drive the adoption of those changes, coordinating estimates and timelines.</li> <li>Do it. You will apply your hands-on expertise to making proactive changes, and maintaining highly reliable infrastructure.</li> <li>Mentor. You will actively mentor, guide and manage a team of (currently) two systems engineers, including a remote UK-based employee.</li> <li>Oversee. You will oversee third-party relationships with consultants we may engage for monitoring, certification and auditing.</li> <li>Collaborate. You will work across teams with architects and developers for both SaaS applications.</li> <li>Manage it. You will focus all activities around making the environment highly available and secure.</li> <li>Deploy. You will plan and oversee the deployments of our software to the infrastructure.</li> <li>Apply certifications. You will manage ongoing certifications for the environments such as ISO 27001, SOC 2 Type 1 &amp; 2.</li> <li>Engineer policies and processes. You will determine, define and enforce all policies and processes required to smoothly run Operations with minimal downtime.</li> <li>Automate. You will drive automation to help run &ldquo;Infrastructure as code&rdquo;. You will essentially automate anything that can be automated.</li> <li>Be diligent. You will ensure other Operational parts such as backup, disaster recovery, antivirus, IDS etc. are in place.</li> <li>Report it. You will maintain KPIs for availability and other reporting aspects as required.</li> <li>Solve it. You will ensure timely resolutions to production issues, minimizing downtime. You will be the main point of contact for escalation of issues pertaining to SaaS Operations.</li> <li>Meet it. You will ensure your team meets defined and negotiated SLAs.</li> </ul>
Requirements: <p><strong>So, how do we know that&rsquo;s you? You have:</strong></p> <ul> <li>The credentials. You have a Bachelor of Science in MIS, Computer Science or equivalent and preferably an AWS Management certificate.</li> <li>The experience. You have 7-10 years Operations Experience for a SaaS environment including:</li> <ul> <li>4+ years managing a live web environment.</li> <li>3+ years running infrastructure on AWS, preferably with knowledge of automation.</li> </ul> <li>The critical thinking skills. You have proven abilities in understanding critical business and technical metrics.</li> <li>The expertise. You understand:</li> <ul> <li>Product and system architectures</li> <li>The architectural principals of SaaS, multi-tenancy, multi-tiered infrastructure and application servers</li> <li>All aspects of SaaS operations, including virtualization, provisioning, deployment, backup, monitoring, disaster recovery, security and automation.</li> <li>Networking,firewalls and load balancers.</li> <li>Software Development Life Cycle (SDLC) phases such as Planning, Analysis and Testing for the software/system development process</li> <li>Agile team constructs</li> <li>Configuration of service monitoring tools such as SCOM, New Relic, or Cloud Watch (nice to have)</li> </ul> <li>The team-building skills. You can build cross-functional teams, understanding technical needs and strengths and assigning resources.</li> <li>The translation skills. You can easily explain requirements and technical implementations to non-technical people.</li> <li>The knowledge. You can engineer:</li> <ul> <li>Enterprise standards, policies and procedures that govern security, availability, performance, change management and business continuity.</li> <li>Effective and efficient DevOps service delivery model in conjunction with the development team.</li> </ul> <li>Excellent communication and presentation skills. You can clearly communicate goals, processes and policies. You are confident working with leadership teams and executive decision makers.</li> <li>The customer service skills. You enjoy solving customer issues. You have the ability to evaluate, troubleshoot and follow-up on customer issues as well as replicate and document for further escalation.</li> <li>The passion. You are passionate about infrastructure and obsessed with keeping up to date with trends in Cloud service delivery and best practices.</li> </ul>