Table Games Dealer - Part Time

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Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">AMERISTAR BLACK HAWK CASINO RESORT SPA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: benefits,culture,grow,analysis,teamwork,quality assurance,presentation,operations,compliance,leadership,strategy,experience,knowledge,skills,license,professional

Regular Part-Time

USD $11.40/Hr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /><br />Position is open until filled<br />Ameristar Casino Resort Spa offers Team Members:<br /><br />Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)<br /> <ul> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets</li> <li>Discounted RTD EcoPass&nbsp;</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment</li> <li>Hotel discounts available at all 43 PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program</li> <li>Career development opportunities</li> </ul>
Responsibilities: Responsibilities include: <br />Dealer Duties - ($11.40 per hour plus tips)<br /> <ul> <li>Acknowledges, greets, and converses in English with all guests; helps and information to anyone showing an interest in gaming.</li> <li>Provides fast, flawless, personalized service to players.</li> <li>Consistently builds and maintains rapport with guests.</li> <li>Knowledge of all aspects of the games dealt.</li> <li>Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.</li> <li>Conducts assigned game according to the procedure.</li> <li>Ensures appropriate game protection.</li> <li>Ensures appropriate game pace for all players.</li> <li>Ensures payouts are made quickly and accurately.</li> <li>Fills and credits tables by verification of cheques.</li> <li>Opens and closes tables according to established guidelines and procedures.</li> <li>Maintains strict confidentiality in all company matters.</li> </ul> Supervisory Duties - (Starting Pay Rate $28.00 per hour)<br /> <ul> <ul> <li>Ensure enforcement of game procedures and policies as outlined in the company and departmental manuals, and in accordance with Internal Controls, monitors for compliance.</li> <li>Tracks guest play and relays all pertinent information to the immediate supervisor.</li> <li>Settles minor disputes and guest concerns in a professional and timely manner, escalates to immediate supervisor when necessary.</li> <li>Informs immediate supervisor and Surveillance team of unnatural or irregular play.</li> <li>Reports significant cash and cheque transactions.</li> <li>Ensure compliance with Title 31 requirements and processes.</li> <li>Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.</li> <li>Verifies table inventories and effectively manages table limits.</li> <li>Responsible for the overall integrity of daily pit section operations on assigned shift.</li> <li>Maintains knowledge of the status of all assigned games relative to win/loss ratios, as well as significant players and action.</li> <li>Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.</li> <li>Ensures customer service standards are followed by all team members and addresses issues as they arise.</li> <li>Promote a positive environment for all guests and team members to promote the return visit of guests and achieve job satisfaction for all team members.</li> <li>Ensures team members have the tools needed to do their jobs to maximize efficiency.</li> <li>Maintains strict confidentiality in all departmental and company matters.</li> <li>Provide visible leadership in gaming operation areas.</li> <li>Ability to observe and identify suspected advantage players, as well as to observe and direct actions of subordinates.</li> <li>Complete knowledge of all games on the casino floor, including rules and advantage play methods.</li> <li>Strong understanding of theoretical win.</li> <li>Strong understanding of at least one count system and basic strategy.</li> <li>Must be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software.</li> <li>Ability to write reports, business correspondence, and procedure manuals.</li> <li>Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li> <li>Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.</li> <li>Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li> <li>Knowledge of all office machines and tools.</li> <li>Must have the ability to interact with guests, team members, and colleagues and resolve problems and conflicts diplomatically and tactfully.</li> <li>Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.</li> </ul> </ul>
Requirements: <ul> <li>1 years&rsquo; experience as a dealer.</li> <li>Ability to communicate effectively with supervisors and peers alike.</li> <li>Excellent Team Member and customer relations skills.</li> <li>Strong math skills.</li> <li>Ability to work any shift or hours.</li> <li>Able to obtain and maintain a Colorado Support Gaming License.</li> <li>Strong problem solving, mediation, coaching, and consulting skills.</li> <li>Strong written and verbal communication skills</li> <li>Knowledgeable of applicable state gaming laws and regulations</li> <li>Required 1 year experience dealing in high volume games in Roulette, Blackjack, and Baccarat.</li> <li>2 years&rsquo; experience in high volume Craps games (Craps is not a required game).</li> <li>Ability to sustain a high level of confidentiality and professionalism.</li> <li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.</li> <li>Ability to work collaboratively and communicate effectively with guests.</li> <li>Highly organized and detail-oriented</li> <li>MUST be able to obtain/maintain Colorado Support Gaming license : https://sbg.colorado.gov/gaming-support-license</li> </ul>