Host/Cashier - Buffet


Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa


keywords: benefits,grow,culture,management,problem solving,customer service,professional,assist,sales,experience,skills,schedule,education,communication

Regular Part-Time

USD $17.00/Hr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /><br />Position is open until filled<br /><br /><br />Ameristar Casino Resort Spa offers Team Members:<br /><br />Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)<br /> <ul> <li>$1,500 Retention bonus offered for all newly hired hourly positions &ndash; Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)</li> <li>Non-Accrued Additional Time Off &ndash; After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use</li> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets</li> <li>Discounted RTD EcoPass for Team Members and up to 2 other family members</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment</li> <li>Hotel discounts available at all 43 PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program</li> <li>Career development opportunities</li> </ul>
Responsibilities: Responsibilities include: <br /> <ul> <li>Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff.</li> <li>Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.</li> <li>Familiar with restaurant food menu, including description, price, add-ons, and beverages.</li> <li>Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.</li> <li>Greets and seats guests at tables according to guest preference and table availability.</li> <li>Coordinates and controls the flow of the restaurant.</li> <li>Assigns stations to servers and bus persons.</li> <li>Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.</li> <li>Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.</li> <li>Resolves service issues according to established guidelines.</li> <li>Ensures dining and serving areas are set up and maintained according to standard.</li> <li>Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li> <li>Answers telephone in a professional manner.</li> </ul>
Requirements: <ul><li>High School Diploma or GED equivalent required.</li><li> Prior customer service experience in a fast-paced environment preferred. </li><li>Previous cash handling experience a plus. </li><li>Must have excellent guest service/communication skills. </li><li>Ability to operate a P.O.S. System and/or adding machine and make change. </li><li>Must have basic math skills, including the ability to add, subtract, multiply, and divide. </li><li>Must be able to read, write, speak, and understand English. </li><li>Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.</li></ul>