Surveillance Agent


Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa


keywords: summary,surveillance,reporting,compliance,education,experience,skills,license,vision

Regular Full-Time

USD $22.00/Hr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /><br />Position is open until filled<br /><br /><br />Ameristar Casino Resort Spa offers Team Members:<br /><br />Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)<br /> <ul> <li>$1,500 Retention bonus offered for all newly hired hourly positions &ndash; Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)</li> <li>Non-Accrued Additional Time Off &ndash; After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use</li> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets</li> <li>Discounted RTD EcoPass for Team Members and up to 2 other family members</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment</li> <li>Hotel discounts available at all 43 PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program</li> <li>Career development opportunities</li> </ul>
Responsibilities: <ul> <li>Adheres to established policies and procedures regarding guest service standards.</li> <li>Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.</li> <li>Maintains surveillance watch of designated area and activities; records any irregular activity as required.</li> <li>Reports verbally and in writing any violations of Gaming Regulations or company policy and procedures, and any safety considerations to the appropriate supervisor or manager.</li> <li>Reports and offers solutions for any area of vulnerability to loss from internal or external sources.</li> <li>Maintains thorough knowledge of Gaming Regulations, company policy, and department procedures.</li> <li>Maintains compliance with Surveillance Department procedures and company policy.</li> <li>Works on special projects and investigations as assigned by supervisor.</li> <li>Performs all other related and compatible duties as assigned.</li> <li>Maintains strict confidentiality in all company matters.</li> </ul>
Requirements: <ul><li>High School Diploma or equivalent required.</li><li>Background in video or electronics strongly preferred; prior casino and support service experience a plus.</li><li>Must have excellent written and verbal communication skills; must be fluent and literate in English.</li><li>Thorough knowledge of casino games and operations preferred.</li><li>Thorough knowledge of casino cheating, scams, card counting, and player evaluations preferred.</li><li>Ability to maintain a high level of confidentiality and professionalism. </li><li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li><li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. </li><li>Highly organized and detail-oriented.</li><li>Vision correctable to 20/20 with normal color acuity.<br /></li><li>MUST be able to obtain/maintain Colorado Support Gaming license :<br /></li></ul>