Food Server - Timberline


Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa


keywords: benefits,talent acquisition,grow,safety,orders,presentation,assist,check,maintenance,experience,skills,teamwork,hospitality,professional,knowledge

Regular Part-Time

USD $11.40/Hr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /><br />Position is open until filled<br />Ameristar Casino Resort Spa offers Team Members:<br /> <br />Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)<br /> <ul> <li>$1,500 Retention bonus offered for all newly hired hourly positions &ndash; Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)</li> <li>Non-Accrued Additional Time Off &ndash; After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use</li> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets</li> <li>Discounted RTD EcoPass for Team Members and up to 2 other family members</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment</li> <li>Hotel discounts available at all 43 PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program</li> <li>Career development opportunities</li> </ul>
Responsibilities: <ul> <li>Greets and welcomes each guest seated in assigned station.</li> <li>Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.</li> <li>Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients and plate presentation).</li> <li>Suggests items to guests based on expressed guest preferences.</li> <li>Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.</li> <li>Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.</li> <li>Resolves service issues according to established guidelines.</li> <li>Itemizes, totals, and presents check for payment to correct customers.</li> <li>Assists bus persons, as necessary, in bussing, cleaning and setting tables.</li> <li>Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.</li> <li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.</li> <li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.</li> <li>Completes assigned side work as directed.</li> <li>Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li> </ul>
Requirements: <ul><li>Two (2) years experience as a server in a dining establishment.</li><li>Food service experience</li><li>Outgoing personality with interest in guest hospitality.</li><li>Knowledge of up selling techniques.</li><li>Exceptional work habits.</li><li>Knowledgeable of menu to include alcoholic beverages that are available</li><li>Strong customer service skills</li><li>Ability to sustain a high level of professionalism.</li><li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.</li><li>Ability to work collaboratively and communicate effectively with guests at all levels.</li><li>Highly organized and detail-oriented.</li></ul>