Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa


keywords: summary,customer service,services,quality assurance,experience,skills,license

Regular Full-Time

USD $11.40/Hr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!<br /><br />Position is open until filled<br />Ameristar Casino Resort Spa offers Team Members:<br /> <br />Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)<br /> <ul> <li>$1,500 Retention bonus offered for all newly hired hourly positions &ndash; Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)</li> <li>Non-Accrued Additional Time Off &ndash; After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use</li> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets</li> <li>Discounted RTD EcoPass for Team Members and up to 2 other family members</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment</li> <li>Hotel discounts available at all 43 PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program</li> <li>Career development opportunities</li> </ul>
Responsibilities: As a Cosmetologist, you are responsible for providing superior service to both the internal and external customer and any and all services provided to guests as a licensed cosmetologist. The Cosmetologist is also responsible for greeting customers, stocking hair products, maintaining a clean environment and assisting guests with their needs. <br /> <br /> <ul> <li>Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with guests in all types of business conditions and the ability to work harmoniously with coworkers.</li> <li>Analyzes hair to ascertain condition of hair. Applies bleach, dye, or tint, using applicator or brush to color customer&rsquo;s hair, first applying solution to portion of customer&rsquo;s skin to determine if customer is allergic to solution.</li> <li>Shampoos hair and scalp with water, shampoo, dry powder, and rinses hair with prepared rinses.</li> <li>Massages scalp and gives other hair and scalp-conditioning treatments for hygienic or remedial purposes.</li> <li>Specializes in dressing hair according to latest style, period, or character portrayal, following instructions of customer. Styles hair by blowing, cutting, trimming, and tapering, using clippers, scissors, razors, and blowing-wave gun.</li> <li>Suggests coiffure according to physical features of customer and current styles, or determines coiffure from instructions of customer.</li> <li>Sets hair by blow-dry or natural-set, or presses hair with straightening comb.</li> <li>Performs manicure and pedicure procedures on guests.</li> <li>Ensures that area is clean and stocked at all times.</li> <li>Assists other areas of the spa as needed. Provides maximum guest service to all guests, answer customer inquiries and tend to their requests.</li> <li>Keeps current on all certifications that are required to perform your job and stays informed with all of the latest techniques and types of hair services for this area.</li> <li>Facilitates retail sales, including customer assistance and follow up.</li> </ul>
Requirements: <ul><li>Strong problem solving, decision making and consulting skills </li><li>Superior customer service skills </li><li>This position works in an environment that is subject to varying levels noise and crowds, the severity of which depends upon customer volume. </li><li>This position is required to work around Jacuzzis and steam rooms and is subjected to extreme heat and wet and/or humid conditions. </li><li>This position is physical in nature and requires incumbent to bend, reach and have good finger dexterity in order to perform massages effectively. - Ability to communicate effectively with customers and coworkers alike. </li><li>Ability to move effectively and efficiently through the spa. </li><li>Ability to lift up to 10 pounds in order to move towels and clean up the work area. </li><li>Ability to sustain a high level of confidentiality, professionalism and integrity </li><li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues </li><li>Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization </li><li>Highly organized and detail-oriented </li><li>Colorado Cosmetologist License </li><li>One (1) year experience as a licensed esthetician, cosmetician, beautician or related occupation </li><li>Two years’ prior salon experience preferred. </li><li>Effective verbal communication and customer service skills. </li><li>These skills are typically acquired through the completion of a high school degree or equivalent, and licensed school of cosmetology, as well as through two years’ prior salon experience.</li></ul>