Beverage Assistant Manager

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Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">AMERISTAR BLACK HAWK CASINO RESORT SPA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,management,assist,compliance,budget,education,experience,skills,schedule

Regular Full-Time

USD $55,000.00/Yr.

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.</li><li>Adheres to scheduling and coordinates with the manager regarding any concerns, with attention to guest satisfaction.</li><li>Assists in establishing product menu and records product inventories.</li><li>Assists in maintaining beverage department policies and procedures to control beverage and labor costs while maintaining the quality product, presentation, and service.</li><li>Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on a designated shift.</li><li>Assists with providing support for special events when necessary on a designated shift.</li><li>Assists in monitoring inventory of all beverage products.</li><li>May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to the manager.</li><li>Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. </li><li>Assists manager with administrative duties, as needed.</li><li>Responsible for ensuring regulatory compliance within the area of authority and reporting potential issues to management.</li><li>Maintains strict confidentiality in all departmental and company matters. </li></ul>
Requirements: <ul><li>Associate degree (A.A.) in a related field; two years Beverage or equivalent experience, or equivalent combination of education and experience. Prior gaming experience preferred. Minimum of two years of supervisory experience required.</li><li>Must have excellent verbal and written communication skills. - Must be proficient in Microsoft applications (Excel, Word, and Outlook).</li><li>Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.</li><li>Ability to write reports, business correspondence, and procedure manuals.</li><li>Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li>Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.</li></ul>