Food Server -Fireside

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Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">AMERISTAR BLACK HAWK CASINO RESORT SPA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,performance,quality assurance,experience,skills

Regular Part-Time

USD $11.40/Hr.

Overview: <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.&nbsp;</p> <p>&nbsp;</p> <p>Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!</p>
Responsibilities: <p>Position is open until filled</p> <p><strong>Ameristar Casino Resort Spa offers Team Members:</strong></p> <p>&nbsp;</p> <p><em>Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)<br /><br /></em></p> <ul> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets&nbsp;&nbsp;</li> <li>Discounted RTD EcoPass&nbsp;</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets&nbsp;</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment&nbsp;</li> <li>Hotel discounts available at all 43&nbsp;PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program&nbsp;</li> <li>Career development opportunities&nbsp;</li> </ul> <br /> <p>Responsibilities include:&nbsp;</p> <ul> <li>Greets and welcomes each guest seated in the assigned station.&nbsp;</li> <li>Takes food and beverage orders, delivers prepared food promptly, and checks with the table periodically to ensure guest satisfaction.</li> <li>Maintains current and accurate information regarding the menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).&nbsp;</li> <li>Suggests items to guests based on expressed guest preferences.&nbsp;</li> <li>Up-sells appetizers, beverages, desserts in accordance with restaurant service standards.</li> <li>Correctly enters food and beverage orders into the POS system to ensure accurate preparation of products.</li> <li>Resolves service issues according to established guidelines.</li> <li>Itemizes, totals, and presents check for payment to correct customers.&nbsp;</li> <li>Assists bus persons, as necessary, in bussing, cleaning and setting tables.&nbsp;</li> <li>Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation.</li> <li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards.&nbsp;</li> <li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.</li> <li>Completes assigned side work as directed.</li> <li>Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li> </ul>
Requirements: <ul> <li>Knowledgeable of menu to include alcoholic beverages that are available.</li> <li>Strong customer service skills.</li> <li>Ability to sustain a high level of professionalism.</li> <li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.</li> <li>Ability to work collaboratively and communicate effectively with guests at all levels.</li> <li>Highly organized and detail oriented.</li> <li>Two (2) years' experience as a server in a dining establishment preferred.</li> <li>Food service experience.</li> <li>Outgoing personality with interest in guest hospitality.</li> <li>Knowledge of upselling techniques.</li> <li>Exceptional work habits.</li> </ul> <br /><br /> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">STAY IN THE GAME. FOLLOW US.</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p>We&rsquo;ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET&trade; and theScore Bet Sportsbook and Casino&reg;.</p> <p>&nbsp;</p> <p>Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.&nbsp;</p> </div> </div> </div>