Host/Cashier - Fireside - Part Time

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Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">AMERISTAR BLACK HAWK CASINO RESORT SPA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,operations,assist,performance,education & experience,skills

Regular Part-Time

$16.00 to $18.00 per hour

Overview: <p>We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.</p> <p>&nbsp;</p> <p>Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.&nbsp;Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may&nbsp;vary&nbsp;by position.&nbsp;Paid time off is earned according to the local policy and increases with the length of employment.</p> <p>&nbsp;</p> <p>Click&nbsp;<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a>&nbsp;to discover how we empower team members to grow, thrive, and advance in their careers.<br /><br /><br /></p> <p>Position is open until filled</p> <p><strong>Ameristar Casino Resort Spa offers Team Members:</strong></p> <p>&nbsp;</p> <p><em>Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)</em></p> <ul> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets&nbsp;&nbsp;</li> <li>Discounted RTD EcoPass</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets&nbsp;</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment&nbsp;</li> <li>Hotel discounts available at all 43&nbsp;PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program&nbsp;</li> <li>Career development opportunities&nbsp;</li> </ul>
Responsibilities: <ul> <li>Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff.</li> <li>Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.</li> <li>Familiar with restaurant food menu, including description, price, add-ons, and beverages.</li> <li>Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.</li> <li>Greets and seats guests at tables according to guest preference and table availability.</li> <li>Coordinates and controls the flow of the restaurant.</li> <li>Assigns stations to servers and bus persons.</li> <li>Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.</li> <li>Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.</li> <li>Resolves service issues according to established guidelines.</li> <li>Ensures dining and serving areas are set up and maintained according to standard.</li> <li>Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li> <li>Answers telephone in a professional manner.</li> </ul>
Requirements: <ul> <li>High School Diploma or GED equivalent required.</li> <li>Prior customer service experience in a fast-paced environment preferred.</li> <li>Previous cash handling experience a plus.</li> <li>Must have excellent guest service/communication skills.</li> <li>Ability to operate a P.O.S. System and/or adding machine and make change.</li> <li>Must have basic math skills, including the ability to add, subtract, multiply, and divide.</li> <li>Must be able to read, write, speak, and understand English.</li> <li>Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.</li> </ul>