Security Dispatch

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Ameristar Casino Resort Spa Black Hawk

Ameristar Black Hawk Casino Resort Spa

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">AMERISTAR BLACK HAWK CASINO RESORT SPA</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,position,health & other beneftis,additional benefits,compliance,receive,security,safety,professional,reporting,skills,experience,critical thinking,education,communication,knowledge

Regular Full-Time

$22.00 to $23.00 per hour

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers.<br /> <br /> <p><em>Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)</em></p> <ul> <li>Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members</li> <li>$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) &ndash; for Team Members who refer new applicants</li> <li>Discounted Casino bus tickets&nbsp;&nbsp;</li> <li>Discounted RTD EcoPass</li> <li>Hot meal served by the Leadership Team once a month</li> <li>20% discount for Starbucks, Ara Spa, and all food outlets&nbsp;</li> <li>100% Colorado Gaming License reimbursement after 90 days of employment&nbsp;</li> <li>Hotel discounts available at all 43 PENN properties, plus discounts on goods and services</li> <li>Education reimbursement program and Annual Scholarship Program&nbsp;</li> <li>Career development opportunities&nbsp;</li> </ul>
Responsibilities: <ul> <li><span data-contrast="none">Receive emergency and nonemergency phone or radio calls</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Dispatch security officers to emergency and nonemergency calls around the property&nbsp;utilizing&nbsp;the computer and radio systems</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Responsible for the&nbsp;timely&nbsp;and accuracy of the daily key reports by shift</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Monitor the safety of guests, team members, and security officers</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Monitors the fire alarm system for the property</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Adheres to departmental and company policies and procedures&nbsp;regarding&nbsp;guest service standards.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Maintains strict confidentiality and professionalism in all company matters.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Provides superior guest experience through consistent, positive interaction.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Knowledgeable of&nbsp;applicable state laws, gaming&nbsp;regulations&nbsp;and security standard operating procedures.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Ability to navigate other computer applications that are applicable&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Ability to&nbsp;maintain&nbsp;a level of composure during stressful situations and advance knowledge of the&nbsp;properties&nbsp;emergency preparedness plan</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> </ul>
Requirements: <ul> <li><span data-contrast="none">Written and verbal communication skills.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Ability to sustain&nbsp;a high level&nbsp;of confidentiality and professionalism.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Experience in a dispatch environment preferred&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Ability to affectively record information while receiving communications through phone or radio</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Active listener</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Sound judgment and critical thinking are&nbsp;a must.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Advanced knowledge of procedures and guidelines for emergency situations&nbsp;&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Ability to&nbsp;maintain&nbsp;a high level&nbsp;of energy and take a proactive approach to dealing with critical situations.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Able to work&nbsp;shift&nbsp;in&nbsp;team&nbsp;environment.&nbsp;</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">High School Diploma or equivalent required.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> <li><span data-contrast="none">Previous&nbsp;experience in a guest service-related field&nbsp;required.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:259}">&nbsp;</span></li> </ul>