Front Desk Agent-Part Time

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Ameristar Casino Hotel Council Bluffs

Ameristar Casino Hotel Council Bluffs

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">AMERISTAR CASINO HOTEL COUNCIL BLUFFS</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,customer service,compliance,experience,skills,schedule

Regular Part-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br />Click&nbsp;<a href="https://www.pennentertainment.com/careers/life-at-penn" target="_blank" rel="noopener noreferrer"><u>HERE</u></a>&nbsp;to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Provides friendly and efficient service to guests during check in/check out procedures.</li><li>Makes and confirms reservations and assists guests with problems or questions.</li><li>Obtains information necessary to guarantee rooms (e.g. identification, Credit card verification, etc.).</li><li>Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. </li><li>Accurately enters all reservations into the computer system according to department policy and procedure.</li><li>Provides information to guests regarding local services and events.</li></ul>
Requirements: <ul><li>Prior hospitality or Front Desk experience preferred.</li><li>Strong computer skills with proficiency in Microsoft Office applications preferred.</li><li>Must possess excellent interpersonal skills.</li><li>Must have basic math and money handling skills. </li><li>Ability to provide excellent customer service.</li><li> Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.</li></ul>