Surveillance Agent - Grave Shift

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Ameristar Casino Hotel East Chicago

Ameristar Casino Hotel East Chicago

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">AMERISTAR CASINO HOTEL EAST CHICAGO</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,security,procedure,performance,qualifications,work environment,skills

Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers.<br />
Responsibilities: <ul> <li>Adheres to established departmental and property policies and procedures regarding guest service standards.</li> <li>Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas.</li> <li>Maintains surveillance watch of designated area and activities; records any irregular activity as required.</li> <li>Reports verbally and in writing any violations of iGC Submissions, indiana State Gaming Regulations, or company policies and procedures, as well as any safety considerations to the appropriate supervisor or manager.</li> <li>Reports and offers solutions for any area of vulnerability to loss from internal or external sources.</li> <li>Maintains thorough knowledge of and compliance with iGC Submissions, indiana State Gaming Regulations, company policies, and departmental procedures.</li> <li>Works on special projects and investigations as assigned by supervisor.</li> <li>Performs all other related and compatible duties as assigned.</li> <li>Maintains strict confidentiality in all company matters.</li> </ul>
Requirements: <ul> <li>High School Diploma or equivalent required. Casino industry and video/electronics experience required.</li> <li>Must be able to pass a basic surveillance aptitude test.</li> <li>Comprehensive knowledge of casino games and operations, cheating, scams, card counting, and player evaluations preferred.</li> <li>Ability to sustain a high level of confidentiality and professionalism.</li> <li>Ability to maintain a high level of energy.</li> <li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li> <li>Must be highly organized and detail oriented.</li> <li>Must be able to sit 100% of shift.</li> <li>Vision correctable to 20/20 with normal color acuity.</li> <li>Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.</li> </ul>