Food Server - Bourbons


Ameristar Casino Hotel Vicksburg

Ameristar Casino Hotel Vicksburg


keywords: benefits,grow,culture,safety,guest service,orders,presentation,compliance,assist,cleaning,skills,schedule,education,teamwork,experience,write,professional,knowledge

Regular Part-Time

$4.25 an hour, based on experience

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Adheres to all departmental and property policies and procedures regarding guest service standards.</li><li>Greets and welcomes each guest seated in assigned station.</li><li>Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.</li><li>Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). </li><li>Suggests items to guests based on expressed guest preferences. </li><li>Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. </li><li>Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.</li><li>Resolves service issues according to established guidelines. </li><li>Itemizes, totals, and presents check for payment to correct customers. </li><li>Assists bus persons, as necessary, in bussing, cleaning, and setting tables. </li><li>Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.</li><li>Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. </li><li>Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures. </li><li>Completes assigned side work as directed.</li><li>Knows and promotes current casino events and programs and can give guests directions to all casino areas.</li><li>Maintains strict confidentiality in all company matters.</li></ul>
Requirements: <ul><li>High School Diploma or equivalent preferred. </li><li>Minimum two (2) years of food server experience in a high-volume, full-service restaurant. </li><li>Must have excellent customer service and interpersonal skills.</li><li>Must be able to read, write, speak, and understand English. </li><li>Ability to maintain a high level of confidentiality and professionalism.</li><li>Must have knowledge of table service procedures and table etiquette.</li><li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization. </li><li>Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.</li></ul>