Slot Service Specialist


Ameristar Casino Hotel Vicksburg

Ameristar Casino Hotel Vicksburg


keywords: benefits,grow,culture,procedure,slot service,compliance,assist,skills,professional,education,teamwork,communication

Regular Part-Time

Starting pay $8.25 an hour, based on experience

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. <br /> <br /> Click <a href="" target="_blank" rel="noopener noreferrer">HERE</a> to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities: <ul><li>Adheres to all departmental and property policies and procedures regarding guest service standards.</li><li>Provides cash handling service to casino patrons. </li><li>Responsible for assigned casino funds and proper handling of funds exchanges.</li><li>Responds to service lights on slot machines, service calls from Dispatch, and helps all guests needing change or other assistance.</li><li>Responsible for working Dispatch as needed and following all Dispatch procedures. </li><li>Notifies appropriate staff members to render assistance outside the scope of established responsibilities.</li><li>Ensures that slot machines are operating properly, and all procedures are executed according to company policy.</li><li>Performs minor slot machine repairs not requiring a Slot Technician. </li><li>Assists patrons with general questions concerning the casino.</li><li>Complies with all company and departmental policies, procedures, and internal controls. </li><li>Provides representation of department in specific project and company meetings.</li><li>Maintains property cleanliness by picking up any trash or glassware according to established procedures. </li><li>Performs all other related and compatible duties as assigned. </li><li>Maintains strict confidentiality in all company matters.</li></ul>
Requirements: <br /><ul><li>High School Diploma or equivalent preferred.</li><li>Must have excellent customer service and interpersonal skills.</li><li>Must have strong written and verbal communication skills; must be fluent and literate in English. </li><li>Ability to maintain a high level of confidentiality and professionalism.</li><li>Basic math and cash handling skills required, including the ability to count money and make change.</li><li>Must have the ability to share or divide attention among several ongoing activities, projects, or assignments. </li><li>Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. </li><li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li><li>Must have the ability to work any shift or hours as needed.</li></ul>