Shop Technician

<p><strong>Associated is a growing material handling solutions provider that utilizes its expertise to enable our customers to dramatically improve their operational efficiency and productivity and therefore better satisfy their own customers' diversified needs. When you join our Team of talented and motivated professionals, you will be part of a company that is committed to be the best it can be, every day.</strong></p>

Addison, IL


<div class="media"> <div class="media-bd"> <div class="snippet"> <p class="snippet-bd"><strong>Celebrating over 50 years of providing customers with innovative solutions that optimize storage and order fulfillment operations within their supply chain, Associated understands that handling materials in the supply chain should be more than material handling. By utilizing their unparalleled experience and industry best practices they are able to evaluate current methods and processes for storage, order fulfillment, labor and equipment utilization and recommend practical strategies enhance its effectiveness and reduce overall cost. Featuring leading edge engineering, fleet management, and labor optimization services to complement industry leading sales, service, rentals and parts, Associated has been the recipient of multiple awards in recognition of being a premier organization in the material handling industry.</strong></p> </div> </div> </div>

keywords: the role,customer care,compliance,safety,communication,knowledge,education,maintain,training,communication,machine operation,support


Overview: <strong>General Summary:&nbsp;<br /><br /></strong>To troubleshoot electro-mechanical problems, complete installations, and perform unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need.&nbsp; To provide complete customer satisfaction in a polite and professional manner.
Responsibilities: <ul> <li>Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct situation to customer.</li> <li>Observes, analyzes and determines which parts to replace and which ones to repair.</li> <li>Performs necessary repairs to correct analyzed situations in a professional and productive manner.</li> <li>Performs over hauls on equipment for contracted customers according to Associated policies and procedures.</li> <li>Prepares necessary documentation relating to each service call in a neat and accurate manner.</li> <li>Follows safety rules and ensures that hazardous waste is disposed of properly.</li> <li>Performs brief inspections of truck for major repairs.</li> <li>Accounts for 100% of paid time.</li> <li>Demonstrates a good mechanical and electrical aptitude.</li> <li>Reassembles lift trucks to a safe and working condition.</li> <li>Performs factory authorized modifications per specifications.</li> <li>Responsible for providing personal tools required for performing the job effectively and safely.</li> <li>Performs related duties as assigned or as the situation dictates.</li> </ul>
Requirements: <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><strong>Qualifications</strong></h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <ul> <li>Knowledge of Microsoft office products, internal ERP system.</li> <li>Skilled in customer relations by exchanging information with courtesy and consideration.</li> <li>Ability to read and understand schematics.</li> <li>Ability to effectively communicate (written and verbal) with all levels of an organization internally and externally.</li> <li>Ability to understand and follow verbal and/or demonstrated instructions.</li> <li>Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer needs.</li> <li>Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes and personal hand tools.</li> <li>Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.</li> <li>Such other knowledge, skills, and abilities as are necessary in connection with additionally assigned duties.</li> <li>Ability to multi-task, and attention to detail.&nbsp; &nbsp; &nbsp; &nbsp;</li> </ul> <p><strong>Education and Experience</strong><strong>:</strong></p> <ul> <li>Requires a minimum of a high school diploma/GED and/or one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.&nbsp;</li> <li>Must have previous operator training and experience using a forklift.&nbsp;</li> </ul> </div> </div> </div>