Collections Specialist

<strong>Associated is a growing material handling solutions provider that utilizes its expertise to enable our customers to dramatically improve their operational efficiency and productivity and therefore better satisfy their own customers' diversified needs. When you join our Team of talented and motivated professionals, you will be part of a company that is committed to be the best it can be, every day. <br/><br/> Come grow with us!</strong>

Addison, IL


Celebrating over 50 years of providing customers with innovative solutions that optimize storage and order fulfillment operations within their supply chain, Associated understands that handling materials in the supply chain should be more than material handling. By utilizing their unparalleled experience and industry best practices they are able to evaluate current methods and processes for storage, order fulfillment, labor and equipment utilization and recommend practical strategies enhance its effectiveness and reduce overall cost. Featuring leading edge engineering, fleet management, and labor optimization services to complement industry leading sales, service, rentals and parts, Associated has been the recipient of multiple awards in recognition of being a premier organization in the material handling industry.

keywords: accounting,inquire,management,consulting,sales,knowledge,education,organization,communication,experience


Overview: Performs accounting function of Accounts Receivable by collecting money on past due invoices.&nbsp;&nbsp;
Responsibilities: <p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Researches and resolves payment discrepancies.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Resolves disputes and make recommendations for adjustment to account invoices as needed.</p> <p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contacts customers via phone/email to inquire about payment on past due invoices.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provides Manager weekly customer account details regarding disputes and action steps taken to resolve.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interacts with Internal Sales and Service personnel regarding customer disputes.&nbsp;&nbsp;</p> <p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performs related duties as assigned or as the situation dictates.</p>
Requirements: <strong>Required Knowledge, Skills, and Abilities:</strong><br /><br />&middot; Ability to communicate with internal and external customers in order to resolve account issues. <br /><br />&middot; Ability to work well independently. <br /><br />&middot; Ability to understand issues and apply reason to resolve customer discrepancies.<br /><br />&middot; Ability to work with a diverse group of people.<br /><br />&middot; Skilled in organization and attention to detail. <br /><br />&middot; Skilled in use of telephone, and 10-key. <br /><br />&middot; Knowledge of basic accounting debit and credit principles. <br /><br />&middot; Knowledge of Microsoft office products such as Outlook and Excel.<br /><br />&middot; Experience in B2B collections<br /><br /><br /><strong>Education and Experience:</strong> This position requires a High School Diploma or equivalent from a two-year college or technical school; or two or more years of Collection experience in commercial account environment; or equivalent combination of education and experience. <br /><br /><strong>Working Conditions:</strong> Normal office working conditions with the absence of disagreeable elements