Shop Technician

<strong>Associated is a growing material handling solutions provider that utilizes its expertise to enable our customers to dramatically improve their operational efficiency and productivity and therefore better satisfy their own customers' diversified needs. When you join our Team of talented and motivated professionals, you will be part of a company that is committed to be the best it can be, every day. <br/><br/> Come grow with us!</strong>

Addison, IL

Associated

Celebrating over 50 years of providing customers with innovative solutions that optimize storage and order fulfillment operations within their supply chain, Associated understands that handling materials in the supply chain should be more than material handling. By utilizing their unparalleled experience and industry best practices they are able to evaluate current methods and processes for storage, order fulfillment, labor and equipment utilization and recommend practical strategies enhance its effectiveness and reduce overall cost. Featuring leading edge engineering, fleet management, and labor optimization services to complement industry leading sales, service, rentals and parts, Associated has been the recipient of multiple awards in recognition of being a premier organization in the material handling industry. https://www.associated-solutions.com/

keywords: performance,customer care,safety,compliance,mechanical,knowledge,education,performance,organization,training,machine operation,analysis,communication,support

Full-Time

Overview: To troubleshoot electro-mechanical problems, complete installations, and perform unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need. To provide complete customer satisfaction in a polite and professional manner.
Responsibilities: <ul> <li>Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends to customer actions necessary to correct situation.</li> <li>Observes, analyzes, and determines corrective course of action for service and repair of equipment.</li> <li>Performs necessary repairs to correct analyzed situations in a professional and productive manner.</li> <li>Performs overhauls on equipment for contracted customers according to Company policies and procedures.</li> <li>Follows safety rules and ensures that hazardous waste is disposed of properly.</li> <li>Opens and closes work orders with Dispatch, provides service repair narratives for repairs completed in a neat, accurate and timely manner.</li> <li>Accounts for 100% of paid time.</li> <li>Demonstrates a good mechanical and electrical aptitude.</li> <li>Performs factory authorized modifications per specifications.</li> <li>Responsible for maintaining company that are used for performing the job effectively and safely.</li> <li>Responsible for following safety and housekeeping guidelines.</li> <li>Performs related duties as assigned or as the situation dictates.</li> </ul>
Requirements: <ul> <li>Knowledge of Microsoft office products, internal ERP system.</li> <li>Knowledge of mechanical, electrical, hydraulic, and material handling equipment.</li> <li>Skilled in providing excellent customer relations by exchanging information with courtesy and consideration.</li> <li>Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes and hand tools.</li> <li>Ability to read and interpret schematics and understand necessary service and training manuals.</li> <li>Ability to perform arithmetic calculations involving fractions, decimals, and percentages.</li> <li>Ability to effectively communicate (written and verbal) with all levels of an organization internally and externally.</li> <li>Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.</li> <li>Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer needs.</li> <li>Ability to multi-task, and attention to detail.</li> <li>Such other knowledge, skills, and abilities as are necessary in connection with additionally assigned duties.</li> </ul> <p>&nbsp;</p> <p><strong><u>Education and Experience</u></strong><strong>:</strong></p> <ul> <li>This position requires a minimum of a high school diploma / GED and or one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.</li> </ul> Must have previous operator training and experience using a forklift