QUALITY ASSURANCE SPECIALIST - Healthcare

<strong>We&rsquo;re looking for passionate and talented people for all of our positions. There are many opportunities available with Aurora for people who&nbsp;are looking to make a difference in the life of a person with a disability.</strong>

Chippewa Falls, WI

Aurora Community Services

<strong>We are a passionate and diverse human service agency committed to helping individuals live fuller, richer lives while helping businesses to thrive and flourish. Discover more about our creative and cutting-edge solutions for you, your family, or your organization.</strong><br /><br /><strong>​It is our mission is to support people in creating their "New Beginning."</strong><br /><br /><strong>Aurora Community Services was &ldquo;born&rdquo; on April 18, 1986, in Menomonie, Wisconsin. On this day, Dave Barnard and Jim Neuman - the two founders of Aurora Community Services - stood in the rain at an auction, waiting to bid on two beds for the new residential home they were opening in the community.</strong> https://www.auroraservices.com/home

keywords: position summary,teamwork,quality assurance,training,performance,teamwork,experience

Full-Time

$18.00 - $20/hr

Overview: Analyze case files and documentation with thorough attention to detail.<br />Provide written/verbal feedback to provider agencies to enhance compliance and service quality.<br /><br /><br /> <p><strong>Benefits:</strong></p> <ul> <li>Option to get paid before payday</li> <li>Opportunities for advancement in a growing, hire-from-within company</li> <li>Employee discount - Verizon and Dell&nbsp;</li> <li>Health Insurance</li> <li>Life Insurance</li> <li>Dental Insurance</li> <li>Vacation/Personal Hours</li> <li>Employee Stock Ownership</li> <li>401-K</li> <li>Employee Achievement Program</li> <li>Longevity Bonus for Part Time or Full Time Employees&nbsp;</li> <li>Casual dress (no uniforms), fun work atmosphere</li> <li>And more</li> </ul>
Responsibilities: <ul> <li>Participate in extensive training on expectations and DHS 36 to assure understanding and accuracy of knowledge</li> <li>Facilitate in-person training on regulations, standards to improve the quality of service, and documentation to CCS providers and county service facilitators</li> <li>Ensure safe work practices</li> <li>Perform other duties as assigned</li> </ul>
Requirements: <ul> <li>Experience working in the psychosocial rehabiliation, mental illness and/or AODA fields</li> <li>Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization</li> <li>Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well</li> <li>Dedicated: Devoted to a task or purpose with loyalty or integrity</li> <li>Team Player: Works well as a member of a group</li> </ul> <br /> <p><strong>Competencies</strong></p> <ul> <li><strong>Problem Solving -&nbsp;</strong>identify and&nbsp; resolves problem in a timely manner, gathering and analyzing information skillfully</li> <li><strong>Interpersonal Skills -&nbsp;</strong>maintain confidentiality, remaining open to others&rsquo; ideas and exhibiting willingness to try new things</li> <li><strong>Oral Communication -&nbsp;</strong>speak clearly and persuasively in positive or negative situations; demonstrating group presentation and meeting skills</li> <li><strong>Written Communication -&nbsp;</strong>edit work for spelling and grammar, presenting numerical data effectively, and ability to read and interpret written information</li> <li><strong>Planning/Organizing &ndash;</strong>&nbsp;prioritize and plan work activities, using time efficiently, and develop realistic action plans</li> </ul> <ul> <li><strong>Quality Control -</strong>&nbsp;ensure accuracy, quality, and thoroughness by effectively monitoring own work</li> </ul> <ul> <li><strong>Adaptability &ndash;</strong>&nbsp;adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events</li> </ul> <ul> <li><strong>Dependability &ndash;</strong>consistently at work and on time, following instructions, responding to management direction, and soliciting feedback to improve performance</li> </ul> <ul> <li><strong>Safety and Security -</strong>&nbsp;actively promote, personally observe, and promote safety/security procedures, using equipment and materials properly</li> </ul>