Behavioral Health Medical Biller

<strong>We&rsquo;re looking for passionate and talented people for all of our positions. There are many opportunities available with Aurora for people who&nbsp;are looking to make a difference in the life of a person with a disability.</strong>

Menomonie, WI 54751, USA

Aurora Community Services

<strong>We are a passionate and diverse human service agency committed to helping individuals live fuller, richer lives while helping businesses to thrive and flourish. Discover more about our creative and cutting-edge solutions for you, your family, or your organization.</strong><br /><br /><strong>​It is our mission is to support people in creating their "New Beginning."</strong><br /><br /><strong>Aurora Community Services was &ldquo;born&rdquo; on April 18, 1986, in Menomonie, Wisconsin. On this day, Dave Barnard and Jim Neuman - the two founders of Aurora Community Services - stood in the rain at an auction, waiting to bid on two beds for the new residential home they were opening in the community.</strong> https://www.auroraservices.com/home

keywords: position summary,benefits,claims,manage,communication,compliance,education & experience,skills,preferred

Full-Time

$40-$45,000

Overview: <p><strong>This is NOT a remote position</strong><br /><br />We&rsquo;re more than a human services agency&mdash;we&rsquo;re partners in transformation, walking alongside you on the journey to a fuller, richer life.</p> <p>We are seeking a detail-oriented, proactive <strong>Mental Health Medical Biller; to manage our revenue cycle for a multi-office practice, ensure accurate insurance processing, and act as a supportive advocate for our clients and clinical staff.</strong></p> <p>For 40 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible.<br /><br /></p> <p><strong>Benefits may Include:&nbsp;</strong></p> <ul> <li>Option to get paid before payday</li> <li>Employee discount - Verizon and Dell&nbsp;</li> <li>Health Insurance</li> <li>Life Insurance</li> <li>Dental Insurance</li> <li>Vacation/Personal Hours</li> <li>Employee Stock Ownership</li> <li>401-K</li> <li>Employee Achievement Program</li> <li>Longevity Bonus for Part-Time or Full-Time Employees&nbsp;</li> <li>Casual dress (no uniforms), fun work atmosphere</li> <li>And more</li> </ul> <br /> <p>Salary Range: $40-$45,000&nbsp;</p>
Responsibilities: <ul> <li><strong>Submit clean claims:</strong> Process and submit electronic and paper insurance claims (CMS-1500) for outpatient mental health services.</li> <li><strong>Denial resolution:</strong> Review daily claim rejections, manage explanation of benefits (EOBs), and appeal denied or underpaid claims.</li> <li><strong>Payment reconciliation:</strong> Post insurance and client payments, manage account balances, and run aging AR collection reports.</li> <li><strong>Manage authorizations: </strong>Coordinate and track prior authorization requests.</li> <li><strong>Client communication:</strong> Clearly communicate copays, deductibles, and out-of-pocket estimates to clients with empathy and clarity.</li> <li><strong>Provider Compliance:</strong> Maintain strict compliance with HIPAA regulations and data security standards for private medical records.</li> </ul>
Requirements: <ul> <li><strong>Experience:</strong> One-year certificate from college or technical school; or 6+ months of related experience and/or training; or equivalent combination of education and experience, with a strong preference for mental/behavioral health billing.</li> <li><strong>Technical Skills:</strong> Proficiency with Electronic Health Record (EHR) platforms and clearinghouses.</li> <li><strong>Industry Knowledge:</strong> Solid understanding of mental health terminology, CPT codes (e.g., 90837, 90834), and standard ICD-10 coding.</li> <li><strong>Attributes:</strong> High emotional intelligence, attention to detail, and a calm, customer-service-oriented approach when handling financial discussions with clients.</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Preferred:</strong></p> <ul> <li>Certified Professional Biller (CPB) or Certified Medical Coder (CMC) designation.</li> <li>Experience navigating public insurance programs (e.g., Medicaid, Medicare) alongside commercial panels.</li> </ul>