Administrative Assistant, Leaves Processing (12-month contract)

BCMEA represents approximately 49 waterfront employers and, by extension, the more than 9,400 people who work for them. BCMEA’s customer-members are ship owners and agents, stevedores, container, bulk, break bulk and cruise ship terminal operators. We help optimize our members’ operations by providing our expertise in labour relations, safety & training, and recruitment of the waterfront workforce.

Vancouver, BC

BC Maritime Employers Association

<p>The BCMEA represents approximately 49 waterfront employers and, by extension, the more than 8,500 men and women who work for them. Our customer- members are ship owners and agents, stevedores, container and cruise ship terminal operators. We help optimize our members&rsquo; operations by adding our expertise in labour relations, safety &amp; training, and recruiting.</p> <p>BCMEA member companies are a vital part of the BC economy and a mainstay of the coastal community. Operating 24 hours a day, 365 days a year, our partners move 60 million tonnes of goods worth 53 billion dollars around the globe every year. If you&rsquo;ve got it, we helped you get it.</p> http://www.bcmea.com/

keywords: contract length,adjudication,administration,customer service,process and track leaves,data organization,analysis,support,customer experience,education,organization,microsoft,analysis

Hybrid

Salary + Benefits

Overview: <p class="Default"><span style="font-size: 11.0pt;">The Administrative Assistant, Leaves Processing is responsible for ensuring accurate and timely administration of employee leave programs in compliance with federal legislation and organizational policies. This role supports employees and stakeholders by adjudicating leave requests, maintaining precise records, and serving as a subject matter expert on leave processes under the guidance of the Labour Relations team.</span></p> <p class="Default"><span style="font-size: 11.0pt;">This is a 12-month contract position with a hybrid schedule.</span></p>
Responsibilities: <ul> <li>Interpret and administer leave program and policies in accordance with the applicable federal laws.</li> <li>Organize and update leave records using an online database system.</li> <li>Adjudicate leave requests using the relevant legislative criteria.</li> <li>Work closely with the Union and Waterfront Employers of British Columbia (WEBC) to ensure leave requests are adjudicated in a timely manner, and to request additional information where required.</li> <li>Track leave requests and ensure processing timelines align with legislative requirements.</li> <li>Provide support with any questions related to processing leaves.</li> <li>Answer employee queries about the leaves process.</li> <li>Serve as subject matter expert for the leaves process in alignment and under the general direction and guidance of the Labour Relations Officer and Associate Director of Labour Relations.</li> </ul>
Requirements: <ul> <li>College diploma. Bachelor&rsquo;s degree is considered an asset. A combination of education and experience may also be considered.</li> <li>Proven experience in customer service, including strong phone, email and in-person communication skills..</li> <li>Experience working in a unionized environment considered an asset.</li> <li>Minimum of 2 years of experience providing administrative services.</li> <li>Proficient in Microsoft Office Suite, including SharePoint and Excel.</li> <li>Excellent organizational skills, with an ability to prioritize important projects.</li> <li>Analytical and problem-solving skills.</li> </ul>