Network Engineer

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit, ambition and an unhealthy obsession with Halloween. (Have you seen the pictures?) They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA one of <strong>Seattle's 100 Best Companies to Work</strong> for.

Manila, Philippines

BDA

BDA is more than a workplace - it&rsquo;s a family. For more than three decades we&rsquo;ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. https://www.bdainc.com/careers

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Full Time

Overview: Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit, ambition and an unhealthy obsession with Halloween. (Have you seen the pictures?) They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA one of Seattle's 100 Best Companies to Work for.<br /> <br />About BDA<br />BDA brings the world’s biggest brands to life through promotional merchandise. Fortune 500 companies come to us looking to connect with their consumers on an emotional level. We create three-dimensional advertising that people invite into their homes, offices, cars and classrooms. We let people see, touch, feel, own and interact with a brand in a way no other marketing permits. It’s what we like to call the Power of Merchandise.<br /> <br />We give our team members the creative freedom and foster the entrepreneurial spirit necessary to champion our clients’ branding goals utilizing cutting edge ideas. Our people are our No. 1 asset, and we remain committed to making our company a great place to work for our team and family.<br /> <br />We take great pride in our company culture—one that inspires teamwork, fun and excellence across our organization. We’re energetic people who love what we do—churning out more than 50 million units each year for the world’s most admired brands in a fun, fast paced environment that rewards high achievement.<br /> <br />BDA is looking for an experienced professional to join the Infrastructure & Engineering team to help support and drive improvements within the BDA network.<br /> <br /> <br /> <br />JOB SUMMARY<br /> <br />As a Network Engineer you’ll be responsible for delivering both projects and operational support to the BDA global network of sites. You will coordinate with BDA support staff, third parties, and carriers on Level-1 and above portions of the network, from end-users utilizing VPN connections, our Regional Sales Offices, Distribution Centers, and Headquarters Staff to cloud service providers. This is a hands-on role.<br /> <br /> <br /> <br />
Responsibilities: <br /> <ul> <li>Work as part of the Network Engineering team to deliver operational support and tactical projects in a reliable and predicable manner.</li> <li>Ensure ongoing monitoring and backup of network devices utilizing SolarWinds Orion.</li> <li>Coordinate circuit installations, upgrades, handoffs, terminations, and troubleshooting with carriers and LECs.</li> <li>Produce network diagrams illustrating the current and future state of the BDA network.</li> <li>Coordinate the installation and troubleshooting of networking hardware and configuration in support of site moves and Level 1 activities through third parties.</li> <li>Ensure adherence to ITIL processes such as Change Management, Incident Management, and Problem Management.</li> <li>Implement configuration changes supporting network operations including port assignments, firewall rule application, creation of DMZs, SSID configuration, circuit activations, switch replacements, and other routine activities.</li> <li>Oversee the work of third parties who perform work on behalf of the Infrastructure Team to achieve our mission.</li> </ul> <br />Specific Responsibilities<br /> <br /> <br /> <br />Any travel involved? Occasionally<br /> <br />Any financial/budgetary responsibility? None<br /> <br />Strategic planning responsibilities? Limited<br /> <br />Number of staff reporting to this position. 0<br />
Requirements: <ul> <li>Bachelor&rsquo;s Degree or High school diploma/equivalent or 5+ of relevant experience <br />&bull; ITIL v3 Foundations or later certification is preferred</li> <li>Other certifications, such as CCNP, JNCIS, or equivalent are preferred</li> <li>3+ years of relevant experience in Network Operations or Network Engineering function</li> <li>Experience in operating and managing Network Monitoring tools, such as SolarWinds Orion</li> <li>Experience with Layer 2 &amp; 3 (OSPF, BGP) networks utilizing Juniper or Cisco network switches and routers</li> <li>Background in coordinating with carriers for circuit installations, handoffs, upgrades, and outage remediation</li> <li>Experience in Wireless Networking (802.11), Network Access Control (802.x), AAA, Firewalls, and/or SD-WAN.</li> </ul> <br /> <br /> <br />Job Skills &amp; Traits<br /> <ul> <li>Must possess excellent communication &amp; problem solving skills.<br />&bull; Ability to assess and prioritize requests, delegate and monitor, assuring successful and timely resolution.<br />&bull; Must be able to understand and quickly diagnose problems associated with personal communications, peripheral equipment, networking, and desktop applications.<br />&bull; Strong knowledge of user account management and privileges within a Microsoft Windows Domain.<br />&bull; Strong knowledge and understanding of DNS, DHCP and TCP/IP.<br />&bull; Excellent interpersonal skills, namely customer service, and a can-do positive attitude.<br />&bull; Excellent, self-driven, detail orientation in a multi-tasking environment. Must be able to spend extended periods of time on the phone, handle multiple call and problems simultaneously, and follow-through to issue resolution.<br /><br /></li> </ul>