Account Manager

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit, ambition and an unhealthy obsession with Halloween. (Have you seen the pictures?) They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA one of <strong>Seattle's 100 Best Companies to Work</strong> for.

Atlanta, Georgia, United States

BDA

BDA is more than a workplace - it&rsquo;s a family. For more than three decades we&rsquo;ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. https://www.bdainc.com/careers

keywords: position summary,consulting,develop,gather,analysis,sales,teamwork,orders,experience,skills,education,knowledge

Full Time

N/A

Overview: <div class="content-intro"> <p>Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit, ambition and an unhealthy obsession with Halloween. (Have you seen the pictures?) They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA one of&nbsp;<strong>Seattle's 100 Best Companies to Work</strong>&nbsp;for.</p> </div> <p><strong>ABOUT BDA</strong><br />BDA brings the world&rsquo;s biggest brands to life through promotional merchandise. Fortune 500 companies come to us looking to connect with their consumers on an emotional level. We create three-dimensional advertising that people invite into their homes, offices, cars and classrooms. We let people see, touch, feel, own and interact with a brand in a way no other marketing permits. It&rsquo;s what we like to call the Power of Merchandise.</p> <p><br />We give our team members the creative freedom and foster the entrepreneurial spirit necessary to champion our clients&rsquo; branding goals utilizing cutting edge ideas. Our people are our No. 1 asset, and we remain committed to making our company a great place to work for our team and family.</p> <p><br />We take great pride in our company culture&mdash;one that inspires teamwork, fun and excellence across our organization. We&rsquo;re energetic people who love what we do&mdash;churning out more than 50 million units each year for the world&rsquo;s most admired brands in a fun, fast paced environment that rewards high achievement.</p> <p>&nbsp;</p> <p>The role of an Account Manager at BDA is dynamic and customer-focused. Success in this position requires a combination of sales acumen, relationship building, creativity, project management, &nbsp;product knowledge, and the ability to consistently deliver excellent service to clients. By fostering strong relationships and providing valuable promotional solutions, the Account Manager significantly contributes to the growth and success of BDA and the client&rsquo;s marketing and branding goals</p>
Responsibilities: <ul> <li>Develop and nurture long-term relationships with existing clients</li> <li>Act as main point of contact for clients, addressing their inquiries and concerns promptly and professionally</li> <li>Understand clients&rsquo; promotional objectives, target audience, budget and deadline constraints to offer tailored promotional merchandise solutions</li> <li>Advise clients on the most suitable merchandise solutions that align with their marketing goals and brand image.</li> <li>Stay updated on industry trends, product knowledge, and best practices to provide informed recommendations</li> <li>Understand BDA business units and services to evaluate and Identify opportunities to upsell or cross-sell additional products, programs or services to existing clients</li> <li>Create compelling proposals &amp; presentations that showcase the value of our products and services</li> <li>Develop proactive strategy, presentation and pitches for client opportunities</li> <li>Prepare accurate and competitive quotes for clients based on their requirements</li> <li>Facilitate the order process from ideation through delivery, ensuring all details are accurately recorded and communicated to internal teams.</li> <li>Coordinate and collaborate with client service coordinators, production associates, and other cross functional teams (design, logistics, purchasing etc) to deliver on spec and on time.</li> <li>Monitor client satisfaction and address any issues to ensure a high level of customer retention.</li> <li>Conduct post-order follow ups to gather feedback and assess the success of the promotional project/program</li> <li>Meet and exceed assigned sales targets and contribute to BDA&rsquo;s revenue growth while working within assigned budgets and forecasts. Deliver results by achieving short and long-term sales and profitability goals.</li> <li>Stay informed about the competitive landscape and industry trends to enhance our offerings and maintain a competitive edge.</li> <li>Manage contact and opportunity database and execute strategic account plans</li> <li>Exude high levels of professionalism when interacting with clients, internal partners and external vendors and agencies</li> </ul>
Requirements: <strong>Experience Requirements</strong><br /> <ul> <li>3+ yrs Sales Account Management or Business Development experience, preferably within Fortune 500 type accounts</li> <li>Proficient in MS office suite</li> <li>Experience working with sports sponsorship activation</li> <li>Proficiency in using CR software and other relevant tools for sales and order management. Salesforce preferred.</li> <li>Proven track record of increasing sales and business opportunities through client development</li> <li>Promotional Merchandise Industry experience preferred</li> </ul> <br /><br /><strong>Job Skills &amp; Traits</strong><br /> <ul> <li>Creativity and experience in merchandise. Ability to come up with out of the box, fresh new ideas</li> <li>Excellent organizational skills to manage multiple clients and orders simultaneously</li> <li>Fast paced, deadline driven multi-tasker</li> <li>Coachable and loves to learn and grow new skills</li> <li>Energetic self starter who exudes accountability, urgency and passion</li> <li>Team player</li> <li>Strong interpersonal, communication, customer service and presentation skills to build and maintain client relationships effectively</li> <li>Possess strong financial acumen with an understanding of calculating financial data such as margins &amp; discounts to ensure profitable sales results.</li> <li>Exceptional negotiation and problem-solving abilities</li> </ul> <br /> <div class="about-us-description ng-binding">BDA is more than a workplace - it&rsquo;s a family. For more than three decades we&rsquo;ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.<br /><a href="https://kraken-bdainc.icims.com/jobs/intro" target="_blank" rel="noopener noreferrer"><br /></a><strong>Connect With Us!</strong>&nbsp;Not ready to apply?&nbsp;<a href="https://international-bdainc.icims.com/connect?back=intro&amp;hashed=-435620418" target="_blank" rel="noopener noreferrer">Connect with us</a>&nbsp;for general consideration.</div> <div class="about-us-info-content hidden-xs"> <div class="about-us-more-info-title ng-scope">For more information:</div> <div class="about-us-more-info-content"><a href="https://www.bdainc.com/" target="_blank" rel="noopener noreferrer"><span class="about-us-more-info-content-value ng-binding">www.bdainc.com</span></a></div> </div>